Administrative Assistant

Value Added Distributors is looking to hire an energetic organized and dependable Full-time Administrative Assistant to join their team of experts at their Shawano WI location. This position reports directly to the Location Manager and works in collaboration with Inside Sales/Account Managers at a branch location.

For 25 years Value Added Distributors and our family of companies has been a leading provider of hydraulic components in the industrial marketplace. Headquartered in Wisconsin we take pride in our midwestern work ethic and our team of employees providing outstanding products and unparalleled service to our valued customers. Operating in eight states with eighteen locations throughout the mid-western southern and eastern United States we utilize state of the art equipment and employ the newest techniques allowing us to offer advancement opportunities in a continually growing OEM landscape.

Work Schedule: Monday- Friday Hours between 8:00am to 5:00pm

Company Benefits: Medical Dental Vision 401k with employer matching Vacation Pay Holiday Pay Funeral Leave Pay Life Security and more

Essential Job Duties/Responsibilities for the Office Assistant:

• Answer and respond to incoming phone calls from customers and suppliers.
• Assist Location Manager and Inside Sales/Account Managers within the management of customer relationships and compliance with internal processes.
• Prepare job jackets for production floor.
• Conscientiously update and organize customer files order entry and contracts.
• Support sales requests to ensure we meet and exceed customers expectations.
• Assist with the follow-up of all orders to ensure they are processing on-time.
• Assist with the maintenance of customer accounts and with the efficient processing of customer and suppliers returns and credits.
• Support continuous improvement and quality objectives.

Qualifications for the Office Assistant:

• High school diploma required
• Prior office or customer service experience required
• Proven customer service skills and attention to detail
• Intermediate MS Office knowledge; computer software and internet proficiency

Personal Attributes Required for the Office Assistant:

• Team oriented adaptable coachable dependable with a strong work ethic
• Extremely well organized
• Maintain a high level of self-motivation
• Customer-service driven
• Ability to communicate in a professional & courteous manner

Shawano Facility Street Address: 1298 Jaycee Ct. Shawano WI 54166

Equal Opportunity Employer