Digital Product Manager (On-Site)

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality strength and integrity and possess the drive to succeed then we are your employer of choice.

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Job Description:

At Regions the Digital Product Manager leads the discovery development and performance of digital initiatives capabilities and/or products. This role will partner with internal stakeholders to address complex business issues and opportunities to optimize the customers experience with best-in-class digital offerings. Associates will do this by collecting analyzing managing and reporting on key customer production and performance metrics.

Primary Responsibilities

• Defines and owns the long-term strategy roadmap and expansion of specified digital products and/or capabilities
• Manages performance information such as usage sales fraud and other key information to provide forecasts and market evolution insights
• Guides other associates to create meaningful research and propose data-driven ideas to close customer experience gaps in customer journeys
• Owns the customer journey for a specific digital product and/or capability
• Quantifies investments in digital products and/or capabilities by creating agile lean business cases communicating the value of those investments to stakeholders gaining buy-in securing prioritization through governance processes and performing post release analysis
• Prepares and delivers presentations for the banks senior leadership
• Identifies and manages both existing and emerging risks associated with an assigned digital product and/or capability and ensures risks are effectively monitored measured and controlled in accordance with the banks overall risk management protocols
• Teams effectively in a matrixed organization of digital channel owners UX leaders business leaders technology associates and other key stakeholders to advocate for the customer and ensures the execution of strategic goals
• Prepares and/or provides guidance for front line associates about sales or service tools (e.g. field training and communication)
• Reviews marketing collateral for accuracy and ensures digital products are promoted effectively
• Understands industry research about customer behaviors new digital offerings new providers and regulatory impacts while keeping department and business segment leaders informed
• Manges vendor relationships including responding to and sending requests managing risk and ensuring compliance
• Leads and mentors others within the department
• Assists senior management in evaluating technical skill level among team as well as curating development plans when necessary

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelors degree and seven (7) years related experience in digital banking digital product management business case development or financial services
• OR High School Diploma/GED and eleven (11) years related experience in digital banking digital product management business case development financial services or business requirements/analysis
• Familiarity or working knowledge of project management and/or software delivery methodologies (i.e. Agile)

Preferences

• Scaled Agile Framework (SAFe) Agilist or Product Owner/Manager certification
• Bank Secrecy Act (BSA) Anti-Money Laundering (AML) Office of Foreign Assets Control (OFAC) or Consumer Due Diligence (CDD) experience

Skills and Competencies

• Ability to influence and resolve conflicts
• Ability to work independently with high level direction
• Critical thinking and strategic planning
• Demonstrated success in launching digital initiatives and/or major enhancements
• Excellent organization and project management skills
• Excellent written and verbal communication
• Financial analysis business case development
• Proficiency in Microsoft Office JIRA and Confluence
• Proven ability to be effective in a shared services organization

• Banking experience is a plus
• Experience working with mobile apps preferred

This position is intended to be onsite now or in the near future. Associates will have regular work hours including full days in the office three or more days a week. The manager will set the work schedule for this position including in-office expectations. Regions will not provide relocation assistance for this position and relocation would be at your expense. The location available for this role is Birmingham AL.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience skills knowledge contribution job location and most importantly performance in the job role. As these factors vary by individuals pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

Median:

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible comprehensive and recognizes that one size does not fit all for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note benefits and plans may be changed amended or terminated with respect to all or any class of associate at any time. To learn more about Regions benefits please click or copy the link below to your browser.

DetailsRiverchase Operations Center

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