Primary Purpose:Reporting to the Restaurant Director the Assistant Manager will be responsible for managing the continuous development of all aspects of the Restaurant. This will involve providing a clear vision for its strategic direction whilst taking responsibility for identifying additional sales and marketing opportunities ensuring customer service excellence is consistently delivered whilst revenues and profitability are maximised.Key Responsibilities: - Support the Restaurant Director with the overall management housekeeping and general maintenance of the operations at Rugged Lane.
- Participate in the annual business strategy & budgeting process
- Manage the team at Rugged Lane.
- Assist with the management of payroll costs food and beverage costs and overheads
- Assist in the recruitment & engagement of a team of professional motivated employees
- Conduct pre-service briefings with team.
- Ensure all key performance indicators are monitored met & exceeded annually
- Ensure that all team members have an extensive knowledge of all aspects of the restaurant.
- Apply effective rostering techniques to meet the business demands
- Ensure that all team members comply with the resorts conditions of employment procedures and policies.
- Conduct annual appraisals with your team members
- Drive commerciality through upselling effective rostering manpower planning and cost effective purchasing
- Ensure your restaurant has a welcoming and friendly environment that results in it being a pleasant atmosphere for both guests and team members alike
- Create a culture of open communication throughout your function ensuring your team are informed and knowledgeable on all relevant information
- Ensure your team have adequate resources to do their job
- To communicate effectively with all relevant parties in a structured and organised manner.
- Ensure Guest satisfaction monitoring is consistently carried out & deal with any Guest feedback in a responsive manner
- Ensure that tasks are allocated & delegated in a fair manner to ensure operational effectiveness.
- Drive commerciality through upselling menu engineering effective rostering manpower planning and cost effective purchasing
Experience & Skills Required:- Demonstrate strong interpersonal skills to positively engage negotiate and influence guests and team members alike.
- Be an inspirational leader & role model leading by example to motivate nurture and coach team members to achieve their best potential.
- Strong understanding of wine styles food pairings and tasting techniques
- In conjunction with other leaders positively support the creation of a working environment where people enjoy their work feel appreciated valued and respected for their contribution and recognise individual/departmental success and achievements.
- Nurture coach correct and direct individual improvement performance and behaviours; where necessary utilising appropriate corrective/disciplinary processes where necessary.
- Be involved in the recruitment and individual development of team members; supporting job chats evaluations and career progression.
- Demonstrate good communication skills by engaging in regular frank and open discussion meetings and reporting structures maintaining good relations trust and integrity across all departments.
- Lead from the front be visible in all departments within your area in hands on capacity when required.
- Actively participate on the overall resort management team & support all resort initiatives.
- Take responsibility for own personal development & the development & succession planning of the team.
- Contribute ideas suggestions for continuous improvement on a regular basis.
- Regularly network within the hospitality industry visit & benchmark against competitors
General Requirements:- Good communications and inter-personal skills with a customer / member oriented approach.
- Excellent leadership & delegation skills required.
- People management.
- Business development.
- Organisation and planning.
You are expected to carry out your duties in a diligent and professional manner with a friendly outgoing attitude. It is important that you work together with other members of the management team to ensure that we operate a high standard of professional service and provide an enjoyable environment for members customers and employees alike. This role operates over a four-day workweek and requires weekend availability. Required Experience:
Manager
Primary Purpose:Reporting to the Restaurant Director the Assistant Manager will be responsible for managing the continuous development of all aspects of the Restaurant. This will involve providing a clear vision for its strategic direction whilst taking responsibility for identifying additional sale...
Primary Purpose:Reporting to the Restaurant Director the Assistant Manager will be responsible for managing the continuous development of all aspects of the Restaurant. This will involve providing a clear vision for its strategic direction whilst taking responsibility for identifying additional sales and marketing opportunities ensuring customer service excellence is consistently delivered whilst revenues and profitability are maximised.Key Responsibilities: - Support the Restaurant Director with the overall management housekeeping and general maintenance of the operations at Rugged Lane.
- Participate in the annual business strategy & budgeting process
- Manage the team at Rugged Lane.
- Assist with the management of payroll costs food and beverage costs and overheads
- Assist in the recruitment & engagement of a team of professional motivated employees
- Conduct pre-service briefings with team.
- Ensure all key performance indicators are monitored met & exceeded annually
- Ensure that all team members have an extensive knowledge of all aspects of the restaurant.
- Apply effective rostering techniques to meet the business demands
- Ensure that all team members comply with the resorts conditions of employment procedures and policies.
- Conduct annual appraisals with your team members
- Drive commerciality through upselling effective rostering manpower planning and cost effective purchasing
- Ensure your restaurant has a welcoming and friendly environment that results in it being a pleasant atmosphere for both guests and team members alike
- Create a culture of open communication throughout your function ensuring your team are informed and knowledgeable on all relevant information
- Ensure your team have adequate resources to do their job
- To communicate effectively with all relevant parties in a structured and organised manner.
- Ensure Guest satisfaction monitoring is consistently carried out & deal with any Guest feedback in a responsive manner
- Ensure that tasks are allocated & delegated in a fair manner to ensure operational effectiveness.
- Drive commerciality through upselling menu engineering effective rostering manpower planning and cost effective purchasing
Experience & Skills Required:- Demonstrate strong interpersonal skills to positively engage negotiate and influence guests and team members alike.
- Be an inspirational leader & role model leading by example to motivate nurture and coach team members to achieve their best potential.
- Strong understanding of wine styles food pairings and tasting techniques
- In conjunction with other leaders positively support the creation of a working environment where people enjoy their work feel appreciated valued and respected for their contribution and recognise individual/departmental success and achievements.
- Nurture coach correct and direct individual improvement performance and behaviours; where necessary utilising appropriate corrective/disciplinary processes where necessary.
- Be involved in the recruitment and individual development of team members; supporting job chats evaluations and career progression.
- Demonstrate good communication skills by engaging in regular frank and open discussion meetings and reporting structures maintaining good relations trust and integrity across all departments.
- Lead from the front be visible in all departments within your area in hands on capacity when required.
- Actively participate on the overall resort management team & support all resort initiatives.
- Take responsibility for own personal development & the development & succession planning of the team.
- Contribute ideas suggestions for continuous improvement on a regular basis.
- Regularly network within the hospitality industry visit & benchmark against competitors
General Requirements:- Good communications and inter-personal skills with a customer / member oriented approach.
- Excellent leadership & delegation skills required.
- People management.
- Business development.
- Organisation and planning.
You are expected to carry out your duties in a diligent and professional manner with a friendly outgoing attitude. It is important that you work together with other members of the management team to ensure that we operate a high standard of professional service and provide an enjoyable environment for members customers and employees alike. This role operates over a four-day workweek and requires weekend availability. Required Experience:
Manager
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