Associate Field Services Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What success looks like in this role:
Provides day-to-day frontline supervision of Field Engineers across an assigned territory and within specified client locations.
Ensures team provides timely and effective client / end-user support.
Resolves associate inquiries and complex client issues.
Maintains quality standards for Field Engineering operations.
Drives improvements to installation maintenance and updates of client equipment and services.
Identifies opportunities for department-wide improvement and communicates with management to propose changes as appropriate.
Communicates implements and supports process change initiatives as directed by management.
Manages team projects as assigned.
Provides administrative support as required.
Acts as key escalation point for team technical and process issues and oversees ongoing problem resolution.
Allocates assignments establishes work priorities and monitors performance.
Ensures compliance with company policies contracted client agreements and established service level agreements (SLAs).
You will be successful in this role if you have:
NV1 Security Clearance is must have for this role.
Time management
Motivated and enthusiastic
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
Manager
Key Skills
- Aeronautical
- Anti Money Laundering
- ASP.NET
- Dcom
- ABAP
- Manufacturing
About Company
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more
