The Operations Analyst is responsible for collecting analyzing and interpreting quantitative and qualitative data to support operational efficiency strategic decision-making and continuous improvement initiatives. This role transforms complex data into actionable insights and recommendations that enhance productivity performance and service delivery across the Organization.
Key responsibilities include gathering data through appropriate research and collection methods performing in-depth analyses and identifying trends risks and opportunities for operational improvement. The Operations Analyst synthesizes findings into high-quality reports dashboards and presentations that help management make informed data-driven decisions.
This role also involves developing and documenting business processes evaluating performance metrics and recommending solutions that optimize resource utilization and workflow efficiency. The Operations Analyst collaborates with cross-functional teams to implement process enhancements and monitor outcomes ensuring sustained improvement.
Strong analytical organizational and communication skills are essential along with proficiency in data management tools and visualization software. The Operations Analyst plays a key role in translating data insights into meaningful operational strategies that drive measurable results.
Bachelors Degree in Statistics Business Public Administration or related field.
At least one (1) year of experience performing analysis work.
Volanno is a certified woman-owned small business headquartered in Washington DC. As an IT solution provider our services include custom software development program management and advanced data analytics. From scoping and defining to implementation and support we are ready to support our clients needs at any stage of development in designing and building solutions that prepare them for the future.
It is the policy of Volanno to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Volanno will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
IC
Volanno has built its foundation and technical expertise by finding elegant solutions to complex systems integration problems. From aviation metrics to radio upgrades to locomotive tracking, Volanno innovates for its customers every day.