Food & Retail Operations Manager
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Job Location:
Goddard, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Tanganyika Wildlife Park we go beyond caring for animals. We create once-in-a-lifetime experiences that make you say WOW. Inspiring generations to become conservation champions.
If youre passionate about animals driven by purpose and believe that one moment can change a life then this is where you belong.
Why Tanganyika
A Front Row Seat to Conservation in Action
Were not a zoo. Were an experience. At Tanganyika youll be part of a team pioneering interactive conservation experiences that educate engage and empower. We do conservation a bit different our focus is conservation one person at a time. Making people aware of the species getting them interested and then calling them to action.
Work That Gives You Goosebumps
From helping a toddler feed a giraffe for the first time to guiding a training session with a curious lemur your job here is anything but ordinary. This is the kind of place where work and wonder collide.
Real Growth. Real Mentorship. Real Impact.
Whether youre starting your career or seeking your next challenge Tanganyika invests inyou. We care about you beyond the workplace with initiatives to help our team reduce their consumer debt to an employee assistance program to our Dream Manager program we want you to become the best YOU.
A Culture That CaresFor AnimalsandHumans
We lead with love and it shows. Our team is fiercely supportive deeply passionate and united by a shared purpose. And yes your co-workers might include sloths rhinos and porcupines.
Purpose That Reaches Beyond the Park
Love leading people optimizing guest-facing operations and keeping high-energy environments running smoothly As our Operations Coordinator youll oversee the Consumables Retail and Concierge teamsthe front line of guest experience and park revenue.
Youll ensure guests are welcomed informed fueled and delightedwhile leading teams managing inventory refining processes and stepping in wherever needed. This role is hands-on fast-paced and essential to delivering exceptional guest experiences every single day.
If youre detail-driven people-focused and thrive in retail and hospitality-style environments this is your chance to make a meaningful impact.
What You Bring
- Must hold valid drivers license
- Management experience (retail and/or food and beverage preferred)
- Excellent customer service skills
- Ability to spot and resolve challenges efficiently
- Desire to grow as a team member leader and human being
- Ability to stand or walk and be able to perform physical work outside in all weather conditions
- Ability to bend stoop and lift 50-75 pounds when necessary
- Ability to work long hours weekends weekdays holidays
- PIC - responding to codes counting cash drawers and general support to GE department
- LMA (Lead Manage Hold Accountable) over Concierge Retail and Consumable departments
- Oversee merchandising and restock
- Oversee inventory and ordering
- Conduct and update Audits/Coaching/Compliance checks regularly for all departments
- Departmental SOPs
- Oversee scheduling
- Drop into roll when necessary to fill scheduling gaps and implement process improvements
- Year round full-time position salaried position
- Starting salary of $45000 plus prior experience pay
- Health Dental and Vision insurance
- Supplemental Insurance
- HSA
- 401(k) with match
- Unlimited PTO starting at 90 days
- In-house discounts
- EAP - mental well-being program including therapy sessions for all staff and their immediate family
- Complimentary admission to TWP for yourself and family
Required Experience:
Manager
Key Skills
- Aviation Safety
- Accounts Reconciliation
- Generator
- Highway Design
- Account Development
- Corporate Risk Management
About Company
Are you passionate about wildlife conservation and dedicated to creating WOW moments that inspire stewardship of animals? As a premier destination for...
