WFH Female (Telecaller)
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
telecaller job involves making outbound calls to promote products generate leads or schedule appointments as well as handling inbound calls to answer customer inquiries and resolving issues. Key responsibilities include explaining product features persuading customers maintaining call records in a CRM system and meeting sales or engagement targets. Essential skills include excellent communication persuasion and the ability to handle rejection under pressure.
Key responsibilities
Make outbound calls: Contact potential and existing customers to promote products gather feedback and generate leads.
Handle inbound calls: Answer customer questions address concerns and provide support or information.
Promote products/services: Explain product benefits features and pricing to create interest and drive sales.
Manage customer interactions: Record details of calls update customer records in a database or CRM and follow up with leads.
Achieve targets: Meet or exceed daily weekly and monthly goals for sales lead generation or customer interactions.
Collaborate with teams: Work with sales and support teams to improve customer experience and align on strategies.
Required skills and qualifications
Communication: Excellent oral and written communication and interpersonal skills.
Persuasion: Strong persuasive and negotiation skills to drive sales and conversions.
Problem-solving: Ability to handle customer issues and resolve complaints professionally.
Technical skills: Proficiency in using CRM software and basic computer knowledge.
Other qualities: Ability to work under pressure handle rejection and maintain professionalism.
Education: High school diploma is often required with a degree in sales or marketing being a plus.
Required Skills:
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Required Education:
Graduation
Company Industry
IT Services and IT Consulting
Key Skills
- Datawarehousing
- Foreign Languages
- C++
- Application Programming
- BI
