Behavioral Health Crisis Care Manager (ETS) | Temporary

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.

Duration: Approximately 1 month

KEY RESPONSIBILITIES:

• 1. Client Assessment and Evaluation: Conduct thorough assessments to evaluate clients mental health status behavioral issues and psychosocial needs utilizing standardized risk assessment tools and techniques to gather comprehensive information.
• 2. Care and Treatment planning: Collaborate with patients families community support and healthcare providers to develop individualized care plan based off assessment and tailored to both medical and psychosocial needs.
• 3. Interdisciplinary collaboration and communication: Communicate and collaborate with those included in patient care team including but not limited to Physicians unit nurses social workers security personal and outside hospitals and agencies to coordinate and expedite the patient through the continuum of care management.
• 4. Crisis Intervention and Stabilization: Provide immediate crisis intervention including de-escalation techniques brief counseling safety planning to help stabilize patients experiencing acute psychiatric crises including but not limited to those with suicidal ideation severe anxiety psychosis or substance induced issues.
• 5. Patient and Family Education: Educate and provide guidance to patients and their families about mental health conditions assessment and treatment process and available community resources.
• 6. Discharge Planning and Referrals: Facilitate referrals and/or resources to appropriate inpatient of outpatient mental health services ensuring smooth transition of continued care to address individualized needs.
• 7. Documentation: Maintain accurate and timely documentation of patient assessments treatment plans and outcomes in compliance with the hospital policies and regulatory standards in the electronic medical record (EMR) system.
• 8. Advocacy: Advocate for patients needs and rights ensuring patients are given culturally competent and respectful care within the healthcare system.
• 9. Professional development and Education: Participate in professional development opportunities including workshops seminars and conferences to stay current with best practices and regulatory requirements providing leadership and guidance of knowledge to other healthcare support team to ensure best patient care.
• 10. Compliance and Safety: Adhere to ethical business practices including all hospital policies procedures safety protocols infection control and patient confidentiality in order to provide quality improvement initiatives and safe therapeutic care.

MINIMUM QUALIFICATIONS:

• Must have a Masters in Social Work Psychology Counseling or related field from an accredited institution.
• LCSW or LPC license in the state of Georgia required.
• Must have working knowledge of software/EMR applications. Epic ACM CCM preferred.
• Must meet all quality and productivity expectations and successfully complete yearly competencies.

PREFERRED QUALIFICATIONS:

• 1 year recent experience in behavioral health setting preferred.
• 3 years recent healthcare experience preferred.
• Experience in Acute Care setting preferred.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs 0-33% of the work day (occasionally); 11-25 lbs 34-66% of the workday (frequently); 01-10 lbs 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions educational programs or employment including recruitment hiring promotions transfers discipline terminations wage and salary administration benefits and training. Students faculty and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Assistance Act and applicable executive orders federal and state regulations regarding nondiscrimination equal opportunity and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance 201 Dowman Drive Administration Building Atlanta GA 30322. Telephone: (V) (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation please contact the Department of Accessibility Services at or call (Voice) (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.