Lead DevOps Engineer KeyNavigator

Location:

Position Summary

The KeyNavigator team at KeyBank is seeking a skilled and adaptable DevOps Engineer to support and optimize our diverse infrastructure stacks across cloud and on-prem environments. This role is ideal for someone with a strong background in automation CI/CD and full-stack troubleshooting from front-end performance to backend systems and infrastructure. Youll collaborate with cross-functional teams to ensure reliable scalable and secure deployments across multiple platforms.

Key Responsibilities

• Infrastructure Management

  • Collaborate with Infrastructure teams on platform architecture and integrating continuous improvement optimizations.

  • Maintain and enhance existing Infrastructure as Code solutions.

  • Monitor application performance and collaborate with Support Team on opportunities.

  • Maintain availability of lower environments supporting Development Teams.

• CI/CD & Automation:

  • Maintain CI/CD pipelines using tools like Jenkins and GitLab.

  • Automate deployment configuration and scaling processes across environments.

  • Ensure application is highly available and resilient.

• Troubleshooting & Support:

  • Perform full-stack diagnostics from front-end issues to backend services and infrastructure.

  • Collaborate with Development QA and Support Teams to resolve incidents and improve system reliability and availability.

  • Participate in root-cause analysis activities and implement long-term fixes.

• Security and Compliance:

  • Integrate security best practices into DevOps workflows.

  • Ensure compliance with internal and external regulatory requirements.

  • Address findings in a timely manner.

• Collaboration & Documentation:

  • Work closely with developers architects and engineers to align infrastructure with application needs.

  • Document processes configuration and troubleshooting guides.

Qualifications

• Bachelors degree in Information Technology Computer Science or related field (or equivalent experience).

• 3 years of experience in DevOps Site Reliability Engineering (SRE) or Infrastructure Engineering.

• Experience with Java application deployment and support including:

  • Containerized Java apps (Spring Boot Quarkus etc.).

  • IBM WebSphere Application Server (WAS) or similar environments.

• Proficiency in scripting languages (e.g. Python Bash PowerShell).

• Proficiency in Infrastructure as Code languages like Terraform.

• Experience with cloud platforms (AWS Azure GCP) and container orchestration (Docker Kubernetes).

• Strong understanding of networking system administration and application performance monitoring.

• Familiarity with Agile/Scrum methodologies along with Kanban.

• Experience working both independently and in a team-oriented collaborative environment.

• Experience with change management planning and execution.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

Preferred Skills

• Certifications in AWS Azure Google Cloud or Kubernetes.

• Experience with observability tools and log aggregation platforms.

• Background in financial services or regulated industries.

Why KeyBank

At KeyBank were committed to innovation collaboration and continuous improvement. Youll be part of a forward-thinking team that values diverse perspectives and empowers you to make a meaningful impact.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

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