Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps online travel sites airline and hotel reservation networks travel agent terminals and scores of other solutions.
Simply put we connect people with moments that matter.
NOTE: TPG Capital a global alternative asset management firm recently acquired Hospitality Solutions. Over the coming months Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity your role will be to support the Hospitality Solutions business which is now owned by TPG.
Hospitality Solutions formerly part of Sabre Holdings is a global leader at the forefront of hospitality technology powering over 40000 properties across 174 countries. Celebrated for our innovative and customer-centric approach we deliver integrated platforms for distribution reservations retailing and guest experience to both renowned hotel brands and independent properties worldwide.
VP Platform & Cloud Services
Job Description
Location: Southlake or Remote (Hybrid) Reports to: SVP Global CIO Employment type: Fulltime senior leadership
Were seeking a Strategic technology leader to design operate and evolve Hospitality Solutions platform and cloud runtime. This leader owns cloud architecture SRE/hosting platform shared services (API gateway secrets CI/CD runners feature flags) observability FinOps vendor/MSP oversight and production readiness to ensure secure resilient and costefficient delivery for product and business systems through the TSA cutover and into steady state.
Key responsibilities
- Cloud strategy & architecture Define and evolve the multicloud landing zone platform reference architecture security posture network topology and integration patterns in partnership with Enterprise Architecture and Security.
- Production availability & SRE Own SRE model oncall/responder rosters SLO/SLA targets incident response playbooks postincident reviews and MTTR/MTTD improvement programs.
- Platform shared services Deliver and run core shared services (API gateway secrets management service discovery logging/metrics/tracing CI/CD runners feature flagging) as selfservice for product and business teams.
- Observability & telemetry Implement centralized logging metrics tracing and alerting; maintain health/capacity dashboards and automated alerting thresholds.
- Platform operations & automation Drive IaC automated provisioning deployment pipelines blue/green/canary patterns automated rollbacks and runbook automation.
- Cloud governance & FinOps Enforce tagging cost allocation rightsizing budget controls capacity planning and FinOps practices to optimize run cost and predictability.
- Vendor & MSP oversight Manage hyperscaler hosting network and managed services vendors; negotiate SLAs track scorecards and run operational business reviews.
- Production readiness & cutover support Own production readiness gates run cutover rehearsals rollback plans and validate NFRs (performance scalability security) for DayS streams.
- Security & compliance enablement Implement platform controls (patching backup/DR IAM integration) and supply audit evidence in collaboration with CISO and Legal.
- Team leadership & capability build Hire mentor and lead cloud SRE platform engineering and operations teams; define career paths and scale the org for 24x7 support.
- Continuous improvement Drive reliability engineering chaos testing performance tuning and automation programs to reduce toil and improve MTTR and cost efficiency.
Qualifications
- 12 years in platform/cloud engineering and operations with 5 years in a senior leadership role (VP/Director).
- Deep handson experience with public cloud architecture (GCP Preferred) and multicloud operations.
- Strong SRE and platform engineering background: observability (logs/metrics/tracing) IaC (Terraform/CloudFormation) CI/CD deployment patterns and runbook automation.
- Proven track record managing hyperscaler relationships and FinOps practices for cost control and capacity planning.
- Demonstrated experience designing and operating shared platform services (API gateway secrets feature flags).
- Strong stakeholder skills: partners with product architecture security and vendor teams to deliver production readiness and scalability.
- Bachelors in Computer Science Engineering or related field; advanced degree or relevant certifications (CISSP AWS/GCP/Azure Professional Certified SRE Kubernetes) preferred.
Preferred experience
- Carveout / rapid DayS readiness experience supporting migrations and cutovers.
- Production experience in highscale SaaS hospitality retail or consumer tech environments.
- Experience with Kubernetes service mesh platform-as-a-service patterns and GitOps tooling (Argo/Flux).
- Background in automation of security/compliance controls and DR orchestration.
Success measures (first 612 months)
- Meet SLO/SLA targets for key production services and measurable MTTR/MTTD improvements.
- Successful cutover rehearsals and validated production readiness for priority DayS streams.
- Observable reduction in cloud run cost through FinOps initiatives and rightsizing.
- Delivered selfservice platform capabilities (API gateway secrets CI/CD runners observability dashboards) to product teams.
- Reduction in manual runbook steps via automation and improved deployment rollback reliability.
Compensation & logistics
- Competitive market salary and benefits; range set against PEbacked carveout benchmarks.
- Hybrid work model; available for 24x7 oncall rotations and occasional travel during cutovers.
Outstanding Benefits
- Very competitive compensation
- Generous Paid Time Off (25 PTO days)
- 4 days (one day/quarter) Volunteer Time Off (VTO)
- 5 days off annually for Year-End Break
- We offer a comprehensive medical dental and Wellness Program
- 12 weeks paid parental leave
- An infrastructure that allows flexible working arrangements
- Formal and informal reward recognition and acknowledgement programs
- Lots of fun and engaging employee development events
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at .
Determinationson requests for reasonable accommodation will be made on a case-by-case basis.
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities females veterans and disabled individuals.EEO IS THE LAW
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