Veterans Services Community Liaison

Conduct intake assessments to identify veterans needs; develop individualized service plans; provide ongoing case management with follow-ups crisis intervention and advocacy to ensure successful service delivery.

Assist veterans in navigating and filing VA claims and appeals; track progress and resolve delays; educate veterans about benefits and eligibility to empower informed decisions.

Partner with local agencies justice centers and community organizations to connect veterans with housing mental health employment and other essential resources.

Identify and engage veterans in need through outreach at community events senior centers colleges and justice centers; build relationships with stakeholders to expand awareness of available resources.

Provide education to various community groups and partners through workshops and seminars on services and resources available to veterans.

Maintain accurate up-to-date case notes and service records using designated systems (e.g. HMIS VetPro); ensure data quality and integrity for reporting and compliance.

Work closely with County departments non-profits and community organizations; serve as a liaison between veterans and service providers to deliver a continuum of care.

Prepare reports on outreach activities service outcomes and case progress; ensure compliance with county state and federal regulations related to veterans services and case management protocols.

Stay updated on changes to veterans services VA policies and community resources; participate in ongoing training to enhance skills and service delivery.

OPTION I
Experience: One year as a Veterans Services Representative I with Riverside County.

OPTION II
Education: Graduation from an accredited college or university with an associates degree. (Experience involving in-depth interviewing and the securing of information from individuals in order to determine on the basis of laws and regulations the acceptance rejection or categorization of actions may substitute for the required education on the basis of one year of experience equaling one year of education.)

Experience: Two years of case management experience including the ability to chart patient progress to meet documentation requirements.

ALL OPTIONS
Knowledge of: Administrative principles applicable to the organization and functions of program planning implementation and evaluation; organization and activities of the Veterans Administration and other veteran agencies; community resources and their organizations and functions; elements of supervision and principles of personnel management; budget preparation and control; grantsmanship; public relations and marketing.

Ability to:Train and coordinate the work of staff; analyze operations and services related to programs; interpret legislative and administrative mandates and regulations to project probability impact to the organization; develop and prepare grant applications; monitor expenditures and maintain fiscal control; establish and maintain effective working relationships with local federal and state program agencies and the general public; prepare comprehensive and clear oral and written reports and presentation.

Whats Next

APPLICATION INFORMATION

Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .

If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.