Program Manager
Share
Job Location:
San Jose, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Program Manager
Remote: Yes
Core responsibilities include:
Key Deliverables & Outcomes
The success of this engagement will be measured by the following outcomes:
Required Qualifications
We require a candidate with the following skills:
Remote: Yes
Core responsibilities include:
- Request Intake & Triage:
- Act as the central point of contact for all incoming NPI capacity requests from various engineering teams.
- Manage prioritize and triage the request queue.
- Demand & Forecast Management:
- Create update and manage all NPI-related demand entries within the Horizon planning tool.
- Ensure all entries are accurate and up-to-date to maintain high forecast accuracy.
- Reservation Lifecycle Management:
- Create modify and track all Extended Reservations (ExRs) required for NPI development and testing.
- Manage the process inputs required for ExR generation (e.g. from the OCCP tool).
- Coordination & Issue Resolution:
- Serve as the first point of contact for cross-functional partners to debug and resolve common ExR fulfillment issues.
- Investigate and resolve standard operational problems.
- Escalation Management:
- Identify and escalate complex systemic or non-standard issues to the internal FTE TPM lead for resolution.
Key Deliverables & Outcomes
The success of this engagement will be measured by the following outcomes:
- Accurate Data: All NPI demand entries in the Horizon tool are accurately maintained.
- Timely Fulfillment: All incoming capacity and ExR requests are processed modified or triaged within the defined service-level agreement (SLA).
- Operational Excellence: All tasks are performed consistently according to documented processes.
- Clear Triage: All fulfillment issues are either resolved directly or escalated appropriately to the correct internal owner.
Required Qualifications
We require a candidate with the following skills:
- Proven experience in program or project management ideally in a technical engineering or supply chain environment.
- Exceptional organizational skills and high attention to detail.
- Demonstrated ability to execute highly repeatable process-driven tasks with accuracy and consistency.
- Strong communication and coordination skills for managing multiple cross-functional stakeholders.
- Experience with capacity planning resource management or ticketing/planning tools is highly preferred.
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
