To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications :
Minimum Qualification:
- NQF Level 5 or equivalent in Banking Finance or related field
Experience Required:
- Client Coverage
- Personal and Private Banking
- 1-2 years Branch banking experience understanding the banks laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
- Familiar with the legal aspects regarding cash handling
- Knowledge of other departments and their functions within a branch
- Demonstrated experience in customer service and relationship management
- Proficiency in cash reconciliation and balancing
- Experience with banking software and cash management systems
Skills and Competencies:
- Excellent numerical and analytical skills
- Strong attention to detail and accuracy
- Effective communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office suite particularly Excel
- Knowledge of anti-money laundering (AML) and know your customer (KYC) procedures
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding & Product Knowledge (Consumer Banking)
- Processing
Remote Work :
No
Employment Type :
Full-time
To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.Qualifications : Minimum Qualification: N...
To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications :
Minimum Qualification:
- NQF Level 5 or equivalent in Banking Finance or related field
Experience Required:
- Client Coverage
- Personal and Private Banking
- 1-2 years Branch banking experience understanding the banks laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
- Familiar with the legal aspects regarding cash handling
- Knowledge of other departments and their functions within a branch
- Demonstrated experience in customer service and relationship management
- Proficiency in cash reconciliation and balancing
- Experience with banking software and cash management systems
Skills and Competencies:
- Excellent numerical and analytical skills
- Strong attention to detail and accuracy
- Effective communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office suite particularly Excel
- Knowledge of anti-money laundering (AML) and know your customer (KYC) procedures
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding & Product Knowledge (Consumer Banking)
- Processing
Remote Work :
No
Employment Type :
Full-time
View more
View less