Dealing Team Administrator

This is a great opportunity to join WTW one of the leading Third-Party Administrators and work in the DC Processing Team area within the Dealing Team. This team are responsible for ensuring all DC investments are placed with investment managers within agreed SLAs and that these are fully reconciled and updated to member records correctly.

You would be responsible for ensuring all daily dealing activities are completed within tight timelines and that these are completed accurately. This will require being aware of different investment managers requirements and processes. The role also involves monitoring relevant deals and completing any follow up for non-receipt of deal confirmations and monies.

Enjoy a benefits package designed to help you thrive both professionally and personally. Youll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare life insurance group income protection and regular health assessments all giving you peace of mind. Secure your future with our defined contribution pension scheme featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options access to an employee assistance programme and a fully paid volunteer day to make a difference in your community. On top of these you can opt into a variety of additional perks including an electric vehicle car scheme share scheme cycle-to-work programme dental and optical cover critical illness protection and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

The Role

Key Responsibilities:

• Process in a timely fashion all types of investment deals.

• Assist in the timely process of scheme contribution investments disinvestments switches and LifeStyle phasing updates.

• Assist with the timely manual update of any contract notes.

• Deal with any investment manager and internal emails and calls handling these queries effectively.

• Maintain accurate data on the core administration system.

• Monitor the receipt and payment of all transactions for Trustee bank accounts.

• Maintain the reconciled position between the bank account the core administration system and the investment managers.

• Ensure processes are completed within the agreed targets and deadlines and communicate progress.

Performance Objectives:

• Able to communicate effectively with investment managers via email or telephone.

• Identify areas where the service to clients/members could be improved and advise to manager.

• Able to deal with basic queries and requests from investment managers and WTW internal teams.

• Monitor own workflow to ensure service levels are achieved within specified SLAs.

• Accurately perform calculations including more involved manual ones ensuring these are completed correctly.

• Assist other Dealing Team members with more complex / project work when required.

• Ensure you develop knowledge of clients pension schemes and investment manager processes.

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The Requirements

• Good knowledge of Microsoft packages and good IT skills.

• Excellent verbal and written communication skills.

• Numerical and accurate.

• Attention to detail is essential.

• An interest in the investment process.

• Good keyboard and data entry skills.

• Demonstrate an organised approach and an ability to deal with priorities to meet deadlines.

• Enthusiastic approach to getting things done.

At WTW we believe difference makesus want ourworkforceto reflectthe differentand varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome valued and empowered to bringtheir committedtofosteringaninclusive work environment throughout our organisation. We embrace all types of diversity.

Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email

Equal Opportunity Employer