Senior Recruiting Manager

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stufflike payroll health insurance 401(k)s and HRso owners can focus on their craft and customers. With teams in Denver San Francisco and New York were proud to support more than 400000 small businesses across the country and were building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About the Role:

At Gusto the People team is the foundation of everything we do. Recruiting is core to our ability to grow innovate and serve our customers. As a Senior Recruiting Manager youll lead empower and develop a team of recruiters while partnering closely with senior business leaders to shape hiring strategy.

This role is more than leadershipits an opportunity to influence and evolve how we operate as a recruiting team & driving proactive creative and data-informed strategies that balance high-volume hiring with targeted niche searches. You will directly influence how Gusto scales our CX (Customer Success) or GTM (Go-To-Market) organizations (yes we are hiring TWO roles!) and create a recruiting model that will fuel our business well into the future.

About the Team:

The Recruiting team at Gusto (also known as Invite) is a dynamic forward-thinking group focused on bringing world-class talent. We innovate on sourcing create strong partnerships with the business and lean into creative approaches that ensure an outstanding candidate experience. We believe in building trusted relationships driving measurable results and continuously improving how recruiting supports Gustos growth.

Heres what youll do day-to-day:

• Lead & Empower: Manage and develop a team of recruiters supporting CX or GTM hiring needs from high-volume frontline roles to specialized senior-level searches.
• Strategic Partnering: Act as a trusted advisor to senior leaders aligning hiring strategies with business goals customer outcomes and workforce plans.
• Program Building: Design and implement scalable recruiting programs that support long-term growth while fostering innovation and creativity in pipeline generation.
• Data & Insights: Build and leverage data infrastructure to forecast capacity shape sourcing strategies and influence executive decision-making with compelling insights.
• Innovation & Emerging Technologies: Experiment with new sourcing strategies employer brand approaches and toolsincluding AIto elevate how we attract top talent improve efficiency and increase recruiter productivity.
• Team Development: Empower recruiters through coaching development plans and clear frameworks for growth while removing roadblocks to execution.
• Business Impact: Ensure recruiting strategies directly drive business outcomes and customer impact enabling Gusto to scale with speed and quality.

Heres what were looking for:

• 10 years of recruiting experience including 7 years leading people in high-growth scaling environments (tech or startup preferred).
• Experience managing a team of 8 recruiters across levels with proven success balancing high-volume hiring and niche senior talent searches.
• Deep craft expertise with a track record of building programs pipelines and practices that drive scalable and sustainable results with an ability to iterate over time and changes.
• Curiosity and proven ability to learn and apply AI-driven tools to improve operational efficiency and recruiting effectiveness; not an expert but eager to experiment and adopt innovations that drive impact.
• Hands-on leader who thrives in the trenches with their team while setting clear strategic direction.
• Strong analytical skills; able to use data for capacity modeling sourcing strategies and investment planningplus the storytelling ability to influence senior executives (VP and above).
• Proven ability to build inclusive creative and high-performing recruiting teams.
• Executive presence and communication skills with a business-forward mindset that connects hiring strategies to business leaders goals customer impact and revenue growth.
• Energized by the opportunity to rebuild innovate and leave a lasting mark on Gustos talent strategy.

Our cash compensation amount for this role is $165000 to $205000 in Denver & most major metro locations and $193000 to $240000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject toGustos Applicant Privacy Notice.