Open Door Care Network provides health care and wellness programs to individuals and families in need throughout Westchester Putnam and Ulster Counties. A pioneer Federally Qualified Health Center Open Door provides more than 300000 patient visits annually and serves nearly 60000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care dental care integrated behavioral health care clinical nutrition wellness programs and chronic disease management are the foundation of its clinical programs.

Founded as a free clinic in 1972 Open Doors mission of building healthier communities through accessible equitable culturally competent health care has led to site and service expansions. Today Open Door operates centers in Brewster Mamaroneck Mount Kisco Ossining Port Chester and Sleepy Hollow in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts a mobile dental van in Mount Kisco and a new dental practice in Saugerties more information please visit our website at .

Open Door is currently seeking a Sr. Network Engineer in our Tarrytown site (560 White Plains Rd Tarrytown NY 10591)The Network Engineer will be involved in all aspects of the IT infrastructure operations.

As a team member they will support highly complex systems including the overall administration security availability of Open Door and its affiliates and network infrastructure. The individual will provide inputs to the strategy design and troubleshooting of technology-related challenges. The ideal candidate will be able to deploy configure maintain and monitor all active network equipment to ensure smooth network operations a secure environment and enhanced performance.

No Sponsorship

This position will be on-site only for at least the first 90 days. It will at most be 2 days remote and 3 days on-site.

Key Duties and Responsibilities:

• Act as subject matter expert on Fortinet platforms (and Cisco FirePower until phased out) including policy creation firewall hardening VPN configuration NAT identity management (Fortiauthenticator or ISE) and threat protection features
• Review and improve the network architecture to reflect modern technologies best practices threat factors and operability.
• Lead enterprise firewall rule audits change management and incident response related to firewall traffic
• Architect maintain and troubleshoot complex site-to-site VPN environments including redundancy and failover testing
• Deploy configure maintain and monitor all active network equipment to ensure smooth network operations secure environment and enhanced performance
• Handle incident and service requests; resolve them within agreed Service Levels
• Monitor and diagnose faults provide complete resolution
• Ensure that systems are optimally configured and the contained information is current (e.g. proactive system maintenance)
• Coordinate test and implement applications and technology through projects and initiatives
• Ensure that all relevant information related to Fortinet and network systems is collected correlated and analyzed.
• Prepare and produce root cause analysis reports
• Create installation and troubleshooting documentation
• Review maintain and create network diagrams to ensure end-to-end paths are documented
• Perform routine system administration and maintenance on local or remote locations with no impact to the business some travel locally will be required
• Participation in support and on-call rotation including incident management duties
• Ensure asset management and inventory are kept up to date within ServiceNow including service impact analysis.

Education:

• BS degree in Computer Science Information Systems or related field preferred

EXPERIENCE AND KNOWLEDGE

• Proven experience as a network engineer in a multi-site environment
• Expert-level familiarity with FirePower and FortiGate firewalls: configuration troubleshooting policy management and advanced security features
• Strong troubleshooting experience of routers switches and firewalls
• Strong understanding of VLANs routing protocols and spanning tree
• Strong knowledge of IP protocols (IPv4 UDP TCP DNS DHCP)
• Familiarity with network monitoring applications and alert tuning
• Familiarity with backup and recovery software and methodologies
• Hands-on experience in networking routing and switching
• Must have experience in administrative incident response and operational responsibilities
• Visio experience a plus
• Strong communication and multitasking skills

Additional Skills:

• Strong multi-tasking and workload prioritization abilities.
• Excellent communication and interpersonal skills.
• Proven ability to perform administrative incident response and operational responsibilities.

Open Door is an Equal Opportunity Employer

Technical Skills & Qualifications

• BS degree in Computer Science Information Systems or related field preferred
• Advanced hands-on experience configuring and managing Fortinet (FortiGate)
• Cisco FirePower firewalls in production environments experience is beneficial
• Strong knowledge of NGFW features: IDS/IPS application control URL filtering content inspection
• Experience with firewall migration policy optimization and redundancy design
• Strong knowledge of dynamic routing protocols (OSPF EIGRP BGP)
• Understanding of advanced routing concepts including routing table optimization path selection and SLAs
• Understanding of layer 2 switching including Spanning Tree Port Channels and VLAN trunking
• Extensive experience in creating re-routing and maintaining VPN tunnels
• Ability to migrate VPN tunnels and troubleshoot multi-site connectivity
• Wireless experience required
• Fortinet NSE4 or higher strongly preferred; Cisco certification required
• 35 years experience working as a network engineer in a similar role
• ITIL Certification is a plus
• Network design and maintenance in cloud environments (Azure preferred)