Field Service Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Field Service EngineerJob Description
Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging Information and Monitoring systems.
An exciting opportunity has arisen for a customer-focusedengineer join our team in Singapore team specializing within our Patient Monitoring portfolio. This is a critical customer-facing role with responsibilities of maintaining and developing robust customer relationships and providing expert technical advice on maintenance installation and servicing of our medical equipment (software & hardware) in line with our regulations and policies.
Your role:
- Providing best-in-class service which technical support corrective & preventative maintenance repairs commissioning & installation of equipment and software & hardware upgrades.
- Actively participating in the sales process and providing expert technical support throughout the entire life cycle of our customer relationships (from pre-sales through to implementation and post-sales support).
- Taking a lead in managing and supporting technical escalations through to resolution ensuring all stakeholders are continually updated on progress according to the company process.
- Determining the most cost-effective repair/solution to minimize customer downtime.
- Be able to work reasonable additional hours outside business hours at such times as are necessary to efficiently and effectively carry out the job role as defined by Philips from time to time.
Youre the right fit if:
- A diploma/degree-level education or equivalent in Electronics Electrical Engineering or Biomedical Engineering.
- Previous experience in customer-facing service engineering background within the medical equipment or Biomedical industry and experience with Hospital Patient monitoring would be ideal. Fresh Graduates are welcome to apply!
- Strong IT skills and the ability to work in a fast-paced environment.
- Customer First Patient Safety and Quality Always mindset
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
