Sales Support
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Sales Support
Job no:
Work type: Full Time
Location: Auckland
Role Details:
Based at our Visy Board plant in Wiri Auckland this role reports directly to the Sales Centre Manager and plays a vital part in supporting our growing customer base across New Zealand.
As a Sales Support professional youll be the link between our customers and the wider business - coordinating quotes samples and approvals while ensuring every interaction reflects Visys reputation for service and reliability. Youll work closely with Account Managers to help convert new business manage telesales accounts and keep our sales operations running smoothly. This is an ideal opportunity for someone who loves working in a fast-paced customer-focused environment and wants to grow within a leading manufacturing business.
What Youll Do:
- Provide day-to-day administrative and operational support to Account Managers.
- Manage customer set-up contact updates and data accuracy in Velocity and VRM systems.
- Coordinate end-to-end quote processes - preparing samples proofs and approvals for presentation.
- Handle customer queries rejected quotes and follow-ups to ensure prompt resolution.
- Manage a telesales customer base addressing leads preparing quotes and identifying growth opportunities.
- Coordinate cross-functional communication between sales design and customer service teams.
- Support reporting requirements including sales vs budget and performance tracking.
- Identify and implement process improvements to enhance efficiency and the customer experience.
What You Will Bring:
- Previous experience in customer service sales support or a similar role.
- Strong Microsoft Excel skills; intermediate Microsoft Word proficiency.
- Excellent time management organisation and communication skills.
- A proactive solutions-focused mindset and high attention to detail.
- Ability to build relationships and collaborate effectively across teams.
- Experience using CRM or ERP systems (advantageous).
What Youll Love When You Join Us:
- Employee Assistance Program (EAP)
- Option to purchase additional leave
- A collection of health wealth and lifestyle services and discounts
- Southern Cross Health Society - Health Insurance Discount
- Be part of a fast-moving industry with boundless opportunities for success!
About Visy
Visy is powering the circular economy closing the loop between packaging remanufacturing and recycling. Over 75 years weve grown to 7000 employees and 150 global operations - predominately in Australia and New Zealand.
We believe materials are not recycled until theyve been made into new products. We collect and sort recyclable materials like paper cardboard glass plastics and metals from households and businesses and locally remanufacture them back into new sustainable packaging. From cardboard boxes water bottles and jam jars to food and beverage cans we are using recycled content to power Australia and New Zealands food and beverage packaging industry.
Ready to make a difference Apply now and help us shape a more sustainable future.
You will be required to meet Visys employment criteria which includes a criminal history check and pre-employment medical (including drug & alcohol testing).
Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Please note that only applications with the right to live and work in New Zealand will be considered for this position.
Advertised: New Zealand Daylight Time
Applications close:
Back Employee Referral
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
At Visy we're finding new ways to create a better world through innovative packaging, paper, recycling and clean energy solutions.
