Event Services Manager Waldorf Astoria Las Vegas
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What are we looking for
Minimum Years of Experience: one (1) year Hospitality related experience at manager level.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems ()
Significant experience in revenue management or a similar analytical role
Relevant degree in business development or other relevant business field from an academic institution (CMP CPCE)
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-JS3
EOE/AA/Disabled/Veterans
The iconic Waldorf Astoria is seeking an Event Services Manager to join the leadership team at the award-winning Las Vegas property!
Located in the heart of the Las Vegas Strip this luxurious hotel has 389 rooms 6 food and beverage outlets and 12000 square feet of meeting space. This includes a 3-meal restaurant fine dining restaurant tea lounge bar pool cafe and in-room dining.
At Waldorf Astoria we create unforgettable experiences for our guests meaningful opportunities for our Team Members and a positive impact in our community.
Want to learn more Hotel Website Facebook Instagram
What will I be doing
As Event Service Manager you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services. Serve as the event planner primary contact during event on property and is responsible for his/her experience.
Specifically your essential functions will be to perform the following tasks to the highest standards:
Provide direction and supervision to affected departments and team members during the execution of meeting and/or event.
Directly serve on site group and catering customers in a proactive manner.
To organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Demonstrate knowledge of job systems products booking systems and processes.
Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs
Regular attendance
Required Experience:
Manager
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
