IT Asset Management Technician

Title: IT Asset Management Technician

State Role Title:Info Technology Specialist I

Hiring Range: $56812 - $68000

Pay Band: 4

Agency: Virginia Department of Health

Location:Dept of Health

Agency Website: Type: General Public - G

Job Duties

The Virginia Department of Health is currently seeking an IT Asset Management Technician to join our Office of Information Management. This role is responsible for coordinating and fulfilling hardware and software requests managing procurement and deployment activities and ensuring accurate documentation of all assets in ServiceNow. The specialist will assist with equipment staging recovery and decommissioning as well as conduct regular inventory checks to maintain data accuracy and compliance with VDH VITA and vendor licensing requirements. Additionally this position plays a key role in supporting service requests maintaining the central storeroom and providing audit-ready asset records.

Minimum Qualifications

Experience supporting IT asset lifecycle activities including deployment tracking recovery and decommissioning of hardware and software.
Ability to accurately maintain asset records and inventory data using asset management platforms such as ServiceNow.
Familiarity with VITA policies and procedures related to IT asset handling and compliance.
Proficiency in Microsoft 365 applications including Outlook Excel and Teams for communication documentation and reporting.
Strong organizational skills with the ability to manage storerooms track inventory levels and prepare equipment for deployment.
Ability to fulfill hardware and software requests in a timely manner while adhering to service level agreements (SLAs).
Knowledge of PC refresh processes including imaging staging deployment and return of devices.
Strong attention to detail and accuracy in data entry labeling and documentation of IT assets.
Ability to work collaboratively with IT staff vendors and end-users to support asset-related needs across multiple locations.
Effective verbal and written communication skills for documenting procedures and interacting with stakeholders.

Additional Considerations

Experience in supporting a Commonwealth of Virginia Executive Branch Agency
Knowledge and Experience working with Virginia Information Technologies Agency

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed mailed or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge skills and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check U.S. HHSIG Exclusion List check employment reference check and E-Verify. Other financial credit driving background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions. VDH employees have a shared Code of Ethics which can be found in the bottom banner of our website: .

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Rose Sandra Bose

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.