Senior QA Engineer

Senior QA Engineer
Location: US / Remote - With Offices in NY
Type: Full-Time

US Citizens Only

Job Overview
Elevate the standard of quality across web mobile and messaging-based experiences used by enterprise teams shape and execute testing strategy and drive accountability for quality in every release. Develop comprehensive QA strategy: Own QA strategies for web mobile and messaging channels from design through release ensuring integration with enterprise systems. Design and implement test plans: Execute both manual and automated tests covering functionality performance and security....

Responsibilities
As a Senior QA Engineer at a mission-driven AI-powered learning platform youll elevate the standard of quality across web mobile and messaging-based experiences used by enterprise teams. Youll shape and execute our testing strategy drive accountability for quality in every release and collaborate across functions to make sure what we build is reliable accessible secure and delightful to use.
Develop and own a comprehensive QA strategy for features built for web mobile and messaging channels (SMS Teams Slack) from design through release.
Design implement and execute test plans automated and manual covering functionality performance accessibility usability and security.
Partner with product design and engineering teams to embed testability early in the development process and ensure quality is built in not bolted on.
Establish and track meaningful quality metrics (e.g. defect trends test coverage production incidents) and use insights to drive continuous improvement.
Lead tool-selection framework evolution and process innovation to optimize testing workflows increase velocity without sacrificing quality.
Champion quality across the product - bug discovery root-cause analysis red-teaming AI features synthetic data tests - and ensure our platform delivers at enterprise scale.
Our Stack: Ruby on Rails AWS Sentry PostgreSQL Sidekiq Redis GraphQL

Qualifications
Were seeking a seasoned QA professional who thrives in high-growth startup environments is comfortable with complex systems and has a strong track record of quality leadership in a rapid-moving product context.
5 years of QA or software engineering experience ideally in a startup or early stage company where you helped build and scale products for enterprise use.
Demonstrated experience testing modern web mobile and/or messaging-based applications - you understand integrations front-end/back-end interaction and enterprise requirements.
Skilled in both manual and automated testing: you know how to write test scripts select appropriate tools and manage test automation strategy.
Strong analytical mindset: you use data and observability to identify root causes measure impact of quality improvements and drive decision-making.
Excellent communication and collaboration skills: you work across functions (product design engineering customer success) to deliver a high-quality user experience.
Bonus: Experience testing or validating AI-first features including red-teaming synthetic data evaluation pipelines and emerging QA approaches for AI.

Must-Have Requirements
5 years of experience in QA or software engineering ideally within a startup or high-growth environment.
Proven track record testing modern web mobile or messaging applications (integrations performance accessibility security).
Strong proficiency in both manual and automated testing techniques and relevant tools/frameworks.
Excellent communication skills: able to collaborate with product design and engineering and articulate quality concerns to technical and non-technical stakeholders.
Must be authorized to work in the U.S. without future visa sponsorship.

Benefits
401k Retirement
Health Insurance
Vision Insurance
Dental Insurance
US Citizens Only

Screening Questions
Bonus: Familiarity with accessibility (a11y) performance testing and enterprise deployment environments.

Required Skills:

QA