Senior CRM Manager, Engagement Tech
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Change the way the world travels
Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust and its all powered by our commitment to make every single journey extraordinary - including yours.
Ready to unlock your potential with a community of fellow explorers Find your next role at our Berlin HQ or one of our local offices around the globe from New York to Bangkok. Head to take the first step.
Team mission
Were seeking an experienced and solution-oriented Technical Project Manager to drive the successful delivery of cross-functional lifecycle marketing initiatives. Youll play a critical role at the intersection of Brand Content Product Analytics and Data - ensuring that the projects within our roadmap get delivered on time and meet our high bar in terms of user experience.
This is a key role requiring deep content and CRM expertise strong cross-functional collaboration and the ability to be both strategic and operational.
Your mission
- Delivery Management: Manage timelines resources and deliverables to ensure successful delivery of lifecycle marketing initiatives including hands-on launch if required
- Project Management: Oversee project management efforts for cross-functional initiatives. Collaborate closely with Brand Product Analytics and Marketing teams to align project objectives gather requirements and provide regular status updates
- Customer Insights & Segmentation: Utilize customer data and market research to understand customer behavior preferences and segments to increase the efficiency of targeted marketing efforts.
- Reporting & Analysis: Gather and analyze both qualitative and quantitative data establish clear KPIs and share actionable insights for marketing and product leadership.
- Push the boundaries: Proactively initiate and spearhead innovative content ideas that can increase value and improve the customer experience.
Your toolkit
- 5 years of relevant experience in growth marketing CRM or product
- Experience working with Braze
- Experience coordinating complex initiatives with a high number of stakeholders and tight deadlines
- Experience building content and/or creative roadmaps
- Based in or willing to relocate to Berlin. We operate on a hybrid work model and value in-person interaction in our office 3 days per week.
How well make your career journey extraordinary
- Annual personal growth budget and mentorship programs for continuous learning and development
- Work from anywhere in the world for 40 days per year
- Flexible working arrangements to support work-life balance
- Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
- Monthly transportation and fitness budget
- Discounts for you your friends and family on GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
And more
How to apply
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture check out how we hire and life at GetYourGuide. If you have any further questions please dont hesitate to get in touch at .
Were an equal opportunities employer
Our commitment is that every qualified person will be evaluated according to their skills regardless of age gender identity ethnicity sexual orientation disability status or religion. Please refrain from including your picture and age with your application.
#LI-Hybrid
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Find, compare, and book sightseeing tours, attractions, excursions, things to do and fun activities from around the world. Save money and book directly from local suppliers.
