Head of People and Client Experience

Head of People & Client ExperienceParker Wealth CanberraShape the future of client experience and workplace culture at Parker you passionate about delivering exceptional client experiences and building a thriving values-driven workplace Parker Wealth is seeking a dynamic Head of People and Client Experience to lead our client service and people functions driving growth and excellence while nurturing our unique the RoleAs our Head of People and Client Experience you will be at the heart of our commitment to delivering outstanding client experiences and nurturing a values-driven high-performance culture. Youll lead both client service and people functions ensuring Parker Wealth continues to grow while remaining true to our core Parker WealthAt Parker Wealth we believe our people are our greatest asset. We foster an environment where collaboration integrity and professional growth are at the heart of everything we do. Our commitment to our values ensures that every team member feels supported empowered and inspired to make a differencefor our clients and each RoleAs Head of People and Client Experience you will:Oversee the delivery of financial advice services ensuring clients are completely satisfied and their experience is and manage staff supporting their development and aligning their goals with the business our values and culture ensuring every team member feels engaged and operational efficiencies and business growth working closely with the management HR functions including recruitment onboarding performance reviews and staff communication and collaboration across teams promoting a high-performance Makes You a Great FitWere looking for someone who:Is highly motivated with a genuine passion for client service and people excellent leadership communication and interpersonal in a collaborative environment and brings out the best in committed to upholding and enhancing our values and proven experience in managing people and client service highly computer literate with advanced data analysis communicate complex issues simply and effectively both verbally and in resilient adaptable and able to deliver results under Values & CultureAt Parker Wealth we:Put clients at the centre of everything we doinside and outside our integrity respect and continuous learning and professional diversity and foster each other to achieve personal and collective to Make an ImpactIf youre driven by client excellence passionate about people and excited to be part of a values-led organisation wed love to hear from you. Join Parker Wealth and help shape the future of our business and our today and discover why Parker Wealth is a great place to workwhere your contribution truly a confidential discussion contact our General Manager Catherine Stamatisvia email phone