Join Our REAL Food Mission!
Patient Services Representative Location: Phoenix AZ 85008
Compensation: $17.50-$18 per hour Full-Time
Schedule: Open availability
Job Summary
Bring hospitality to healthcare! As a Patient Services Representative youll create a personalized dining experience for every patient by taking bedside orders guiding meal selections from a restaurant-style menu and ensuring timely accurate delivery. Your role is all about building connectionswith patients and care teamswhile maintaining the highest standards of professionalism. With strong knowledge of diets and a sense of urgency youll help deliver meals that truly make a difference in patient care.
What Youll Do
- Delivers patient trays during meal service and delivers snacks or proper nourishment to patients.
- Informs patients of the services of the Food and Nutrition Services Department and may obtain food preferences from patients and/or family members.
- Ensures accuracy of food items being delivered to the patient and informs the patient of meal selection and any therapeutic diet information.
- Inventories and restocks goods and supplies to proper levels.
- Ensures prompt response to a request for service and follows up if delays or other problems are identified.
- Maintains the privacy safety and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards.
- Provides excellent customer service and maintains a positive attitude towards clients customers co-workers hospital staff etc.
- Other duties and tasks as assigned by the manager.
What You Will Bring
- High school diploma or equivalent.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to lift and carry heavy objects and stand for extended periods.
- Flexibility to work evenings weekends and holidays as needed.
- ServSafe or State Food Handlers card required.
- Experience in foodservice as a dietary clerk or in a related field preferred.
- Demonstrates strong interpersonal and communication skills both written and verbal.
- Requires strong organizational skills accuracy and attention to detail.
Physical and Sensory Requirements
- This job involves regular exposure to moving mechanical parts and a kitchen environment with fumes airborne particles and moderate noise. Employees must have the physical stamina to stand for long periods lift trays and perform repetitive tasks. Occasional exposure to wet or humid conditions extreme temperatures and vibration may occur. Reasonable accommodations are available for individuals with disabilities.
At Thomas Cuisine our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community.
What We Offer!
- Comprehensive medical dental and vision benefits with several plan options to choose from provided by Blue Cross. HSA and FSA Plans available.
- Generous Accrued Paid Time Off and Leave Programs such as Family Care Leave and Bereavement Leave
- 401K Retirement Plan-with company match
- On Demand Pay
- Voluntary Short-Term Disability
- Holiday Pay(for worked holidays)
- Life Insurance
- Employee Referral Bonus Program
- Employee Meal
- Discount Purchase Plans Legal Services and Wellness initiatives and other benefits via our Employee Assistance Program
- A supportive collaborative work environment
- Opportunities for growth
Who We Are
Founded in 1986 Thomas Cuisine is an award-winning privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each people are purposeful they care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our growing community.
Our Commitment To You
At Thomas Cuisine we are dedicated to fostering a workplace that is diverse equitable inclusive and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.
REAL Food Genuine Service Enduring Relationships
*Not all benefits are applicable to part-time employees
Join Our REAL Food Mission!Patient Services Representative Location: Phoenix AZ 85008Compensation: $17.50-$18 per hour Full-TimeSchedule: Open availabilityJob SummaryBring hospitality to healthcare! As a Patient Services Representative youll create a personalized dining experience for every patient...
Join Our REAL Food Mission!
Patient Services Representative Location: Phoenix AZ 85008
Compensation: $17.50-$18 per hour Full-Time
Schedule: Open availability
Job Summary
Bring hospitality to healthcare! As a Patient Services Representative youll create a personalized dining experience for every patient by taking bedside orders guiding meal selections from a restaurant-style menu and ensuring timely accurate delivery. Your role is all about building connectionswith patients and care teamswhile maintaining the highest standards of professionalism. With strong knowledge of diets and a sense of urgency youll help deliver meals that truly make a difference in patient care.
What Youll Do
- Delivers patient trays during meal service and delivers snacks or proper nourishment to patients.
- Informs patients of the services of the Food and Nutrition Services Department and may obtain food preferences from patients and/or family members.
- Ensures accuracy of food items being delivered to the patient and informs the patient of meal selection and any therapeutic diet information.
- Inventories and restocks goods and supplies to proper levels.
- Ensures prompt response to a request for service and follows up if delays or other problems are identified.
- Maintains the privacy safety and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards.
- Provides excellent customer service and maintains a positive attitude towards clients customers co-workers hospital staff etc.
- Other duties and tasks as assigned by the manager.
What You Will Bring
- High school diploma or equivalent.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to lift and carry heavy objects and stand for extended periods.
- Flexibility to work evenings weekends and holidays as needed.
- ServSafe or State Food Handlers card required.
- Experience in foodservice as a dietary clerk or in a related field preferred.
- Demonstrates strong interpersonal and communication skills both written and verbal.
- Requires strong organizational skills accuracy and attention to detail.
Physical and Sensory Requirements
- This job involves regular exposure to moving mechanical parts and a kitchen environment with fumes airborne particles and moderate noise. Employees must have the physical stamina to stand for long periods lift trays and perform repetitive tasks. Occasional exposure to wet or humid conditions extreme temperatures and vibration may occur. Reasonable accommodations are available for individuals with disabilities.
At Thomas Cuisine our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community.
What We Offer!
- Comprehensive medical dental and vision benefits with several plan options to choose from provided by Blue Cross. HSA and FSA Plans available.
- Generous Accrued Paid Time Off and Leave Programs such as Family Care Leave and Bereavement Leave
- 401K Retirement Plan-with company match
- On Demand Pay
- Voluntary Short-Term Disability
- Holiday Pay(for worked holidays)
- Life Insurance
- Employee Referral Bonus Program
- Employee Meal
- Discount Purchase Plans Legal Services and Wellness initiatives and other benefits via our Employee Assistance Program
- A supportive collaborative work environment
- Opportunities for growth
Who We Are
Founded in 1986 Thomas Cuisine is an award-winning privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each people are purposeful they care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our growing community.
Our Commitment To You
At Thomas Cuisine we are dedicated to fostering a workplace that is diverse equitable inclusive and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.
REAL Food Genuine Service Enduring Relationships
*Not all benefits are applicable to part-time employees
View more
View less