Quality Staffing Inc. also doing business as Goddard Mason Executive Search a leading full-service employment agency matching qualified talent with some of the areas top companies is looking for an experienced Sr Business Analyst-Applications Functional Analystto work through our agency as a contract employee with the Tennessee Department of Human Services (TN DHS) located in Nashville TN.This is a remote position working from 8:00 am to 4:30 pm Monday through Fridayfor a total of 37.5 hours. The pay rate for this position is $65.00 per hour.
Sr Business Analyst Job Summary:
The Applications Functional Analyst/Business Analyst will focus on the analysis documentation and management of functional requirements and business processes. The analyst will evaluate proposed system changes ensure alignment with established policies and collaborate with both program and technical teams to deliver effective system solutions which improve client service and operational efficiency. The ideal candidate would bring a blend of deep human services program knowledge technical acumen and collaborative communication skills would be detail-oriented highly organized and capable of translating complex policy and business needs into actionable system requirements; they would thrive in environments where technology and public service intersect and are driven by the mission of improving client outcomes and service delivery.
Sr Business Analyst Key Job Responsibilities will include:
- Serve as the business liaison between program staff IT leadership and vendor teams.
- Understand evaluate and formulate recommendations on all proposed changes and enhancements to systems.
- Elicit document and validate functional and business requirements through interviews workshops and data analysis.
- Collaborate with subject matter experts (SMEs) to translate business needs and policy requirements into clear system requirements and functional specifications.
- Ensure all system components and modules work cohesively to address functional requirements and use cases.
- Develop maintain and present Business Requirements Documents (BRDs) and other project documentation to support ongoing enhancements.
- Facilitate communication between business stakeholders development teams and leadership to ensure understanding of priorities dependencies and outcomes.
- Conduct data and process analysis to identify improvement opportunities and support operational and policy-driven decisions.
- Participate in testing and validation activities to ensure system functionality meets intended business outcomes.
- Support maintenance and operations (M&O) activities by evaluating incident trends coordinating issue resolution and ensuring continuous alignment with program goals.
- Manage stakeholder expectations with a strong understanding of TDHS objectives and constraints.
- Contribute to release planning system design discussions and quality assurance reviews throughout the software development lifecycle (SCLC).
Required Experience and Qualifications Needed for Sr Business Analyst position:
- Minimum of 5 years of experience as a Business Analyst or Functional Analyst in a complex systems environment.
- Minimum of 3-5 years of experience working with human services or social services applications preferably within public sector eligibility or benefits systems.
- Prior project experience with Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs is required including familiarity with program policy eligibility rules and operational workflows.
- Demonstrated ability to bridge the gap between business needs and technical solutions and communicate effectively with both audiences.
- Solid understanding of system functional design and how integrated components interact within eligibility and case management systems.
- Experience conducting requirements elicitation analysis and documentation using structured methodologies and tools.
- Strong analytical skills with the ability to evaluate complex processes and data to drive decisions.
- Excellent written and verbal communication skills; ability to tailor communication style to the audience (technical teams leadership or program staff).
- Demonstrated ability to manage competing priorities meet deadlines and deliver high-quality work products in a dynamic environment.
- General IT knowledge and understanding of SDLC phases including requirements design development testing and implementation.
- CANDIDATE MUST RESIDE IN THE STATE OF TENNESSEE!
Preferred Experience Education and Qualifications for Sr Business Analyst position:
- Experience with integrated eligibility systems or public sector technology modernization projects.
- Knowledge of J2EE-based system architectures web technologies and data integration concepts.
- Familiarity with policy-driven system design and rules-based automation.
- Experience supporting system maintenance and operations (M&O) activities post-implementation.
- Bachelors degree in Information Systems Public Administration Computer Science or related field; equivalent experience may be considered.
Benefits Include:
- Weekly Pay/Comparable Wages
- Major Medical Insurance
- Indemnity Medical Dental and Vision Insurance
- Term Life Insurance and Short-Term Disability
Interested Here is how to apply:
- Click on Apply Now and complete the process.
- This job closes on 11/19/25(or when the position is filled) and will no longer accept resumes after this date.
Quality Staffing Inc. and our subsidiaries are equal opportunity employers and consider all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability status.
Required Experience:
Senior IC
Quality Staffing Inc. also doing business as Goddard Mason Executive Search a leading full-service employment agency matching qualified talent with some of the areas top companies is looking for an experienced Sr Business Analyst-Applications Functional Analystto work through our agency as a contrac...
Quality Staffing Inc. also doing business as Goddard Mason Executive Search a leading full-service employment agency matching qualified talent with some of the areas top companies is looking for an experienced Sr Business Analyst-Applications Functional Analystto work through our agency as a contract employee with the Tennessee Department of Human Services (TN DHS) located in Nashville TN.This is a remote position working from 8:00 am to 4:30 pm Monday through Fridayfor a total of 37.5 hours. The pay rate for this position is $65.00 per hour.
Sr Business Analyst Job Summary:
The Applications Functional Analyst/Business Analyst will focus on the analysis documentation and management of functional requirements and business processes. The analyst will evaluate proposed system changes ensure alignment with established policies and collaborate with both program and technical teams to deliver effective system solutions which improve client service and operational efficiency. The ideal candidate would bring a blend of deep human services program knowledge technical acumen and collaborative communication skills would be detail-oriented highly organized and capable of translating complex policy and business needs into actionable system requirements; they would thrive in environments where technology and public service intersect and are driven by the mission of improving client outcomes and service delivery.
Sr Business Analyst Key Job Responsibilities will include:
- Serve as the business liaison between program staff IT leadership and vendor teams.
- Understand evaluate and formulate recommendations on all proposed changes and enhancements to systems.
- Elicit document and validate functional and business requirements through interviews workshops and data analysis.
- Collaborate with subject matter experts (SMEs) to translate business needs and policy requirements into clear system requirements and functional specifications.
- Ensure all system components and modules work cohesively to address functional requirements and use cases.
- Develop maintain and present Business Requirements Documents (BRDs) and other project documentation to support ongoing enhancements.
- Facilitate communication between business stakeholders development teams and leadership to ensure understanding of priorities dependencies and outcomes.
- Conduct data and process analysis to identify improvement opportunities and support operational and policy-driven decisions.
- Participate in testing and validation activities to ensure system functionality meets intended business outcomes.
- Support maintenance and operations (M&O) activities by evaluating incident trends coordinating issue resolution and ensuring continuous alignment with program goals.
- Manage stakeholder expectations with a strong understanding of TDHS objectives and constraints.
- Contribute to release planning system design discussions and quality assurance reviews throughout the software development lifecycle (SCLC).
Required Experience and Qualifications Needed for Sr Business Analyst position:
- Minimum of 5 years of experience as a Business Analyst or Functional Analyst in a complex systems environment.
- Minimum of 3-5 years of experience working with human services or social services applications preferably within public sector eligibility or benefits systems.
- Prior project experience with Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs is required including familiarity with program policy eligibility rules and operational workflows.
- Demonstrated ability to bridge the gap between business needs and technical solutions and communicate effectively with both audiences.
- Solid understanding of system functional design and how integrated components interact within eligibility and case management systems.
- Experience conducting requirements elicitation analysis and documentation using structured methodologies and tools.
- Strong analytical skills with the ability to evaluate complex processes and data to drive decisions.
- Excellent written and verbal communication skills; ability to tailor communication style to the audience (technical teams leadership or program staff).
- Demonstrated ability to manage competing priorities meet deadlines and deliver high-quality work products in a dynamic environment.
- General IT knowledge and understanding of SDLC phases including requirements design development testing and implementation.
- CANDIDATE MUST RESIDE IN THE STATE OF TENNESSEE!
Preferred Experience Education and Qualifications for Sr Business Analyst position:
- Experience with integrated eligibility systems or public sector technology modernization projects.
- Knowledge of J2EE-based system architectures web technologies and data integration concepts.
- Familiarity with policy-driven system design and rules-based automation.
- Experience supporting system maintenance and operations (M&O) activities post-implementation.
- Bachelors degree in Information Systems Public Administration Computer Science or related field; equivalent experience may be considered.
Benefits Include:
- Weekly Pay/Comparable Wages
- Major Medical Insurance
- Indemnity Medical Dental and Vision Insurance
- Term Life Insurance and Short-Term Disability
Interested Here is how to apply:
- Click on Apply Now and complete the process.
- This job closes on 11/19/25(or when the position is filled) and will no longer accept resumes after this date.
Quality Staffing Inc. and our subsidiaries are equal opportunity employers and consider all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability status.
Required Experience:
Senior IC
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