Shipping Specialist

Shipping Specialist Richards Industrials

Location: Cincinnati Ohio

Reports to: Materials Manager

Company Profile:

Richards Industrials founded in 1961 is a manufacturer of pressure regulators control valves and other fluid control products known by our customers for high quality products great customer service and fast & reliable deliveries. Our products are marketed under a series of distinct brands each of which is used in unique applications that require precise technical attributes. The company serves a range of end markets including pharmaceutical food & beverage chemical petrochemical and various industrial segments.

The company has two locations Cincinnati OH and Fletcher NC and a global headcount of 190. Equipped with an experienced passionate team Richards focuses on driving profitable growth through operational excellence opening new channels to market and investing in new products.

Richards has four Core Values:

• Empowerment Employees are our most valuable asset
• Collaboration Together we achieve more
• Pioneering Spirit Curiosity and innovation are our driving forces
• Service Mindset Never stop advocating for the Customer

And our purpose is to solve tomorrows demanding fluid control problems today.

The Position:

Richards is seeking an experienced motivated and results-oriented Shipping Specialist to help elevate our shipping operations in Cincinnati. The Shipping Specialist will play a key role in ensuring our products are shipped accurately efficiently and in compliance with ISO procedures and company standards.

This position is responsible for all outbound shipping functions including packaging finished products preparing and processing shipping documentation coordinating freight carrier pick-ups and maintaining inventory of shipping supplies to support continuous operations.

• Package and prepare products for shipment in compliance with ISO procedures and customer requirements.
  • This includes but not limited to the use of foam packaging systems pre-molded foam cushions bubble wrap boxes labeling bagging pallets of various sizes and strapping.
• Generate and verify packing lists shipping documents (including BOLs) and system entries for accuracy.
• Determine the most efficient and cost-effective shipping method to ensure customers receive undamaged products on time.
• Schedule and coordinate carrier pick-ups to ensure timely delivery of orders.
• Maintain a clean organized and efficient shipping area.
• Monitor shipping supply inventory and reorder as needed to support uninterrupted operations.
• Collaborate with production and customer service teams to ensure accurate and on-time shipments.
• Provide shipping-related customer support via phone and email in a professional and timely manner.
• Identify and resolve shipping or order issues as they arise.
• Follow all safety regulations maintain a clean work environment and ensure equipment is properly maintained.
• Safely move finished goods and packaged materials using equipment such as forklifts pallet jacks conveyors and hoists.
• Utilize basic computer and data entry skills; experience with shipping or inventory management software is preferred.
• Work independently with minimal supervision while maintaining high levels of accuracy and productivity- Self-starter and self-managed
• Identifies and implements opportunities for process improvements that will reduce errors improve workflow and increase customer satisfaction

This job description is not intended to be all inclusive and the employee could also be asked to perform other department duties including receiving barstock saws etc as assigned by the immediate supervisor and other management as needed.

Qualifications Include:

• High school diploma or equivalent.
• Minimum of 5 years of shipping experience preferably in a manufacturing environment.
• Strong knowledge of shipping procedures and carrier options (e.g. determining when to use LTL vs. parcel).
• Familiarity with safety standards and proper use of hand tools and material handling equipment.
• Proficient computer skills with experience in data entry and shipping systems.
• Exceptional attention to detail and organizational skills.
• Effective communication skills both verbal and written.
• Ability to lift heavy packages and handle products weighing 50200 lbs. using appropriate equipment (forklift pallet jack hoist etc)
• Ability to stand for extended periods (up to eight or more hours per day).
• Must follow all company safety policies and wear required PPE including safety glasses while in the shop area.

Personal Characteristics:

• Strong work ethic
• Calm and resilient
• Organized and detail-oriented
• Motivated and proactive
• Curious and creative
• Disciplined
• Committed to meeting customer needs and providing exceptional service
• Committed to Continuous Improvement
• Outstanding Problem Solver
• High level of self-confidence integrity and intellectual honesty
• Adaptable able to thrive in a dynamic work environment

Why would this role be exciting for me

• Richards Industrials is a profitable thriving company thats investing for growth -> career development is important for us
• This is an opportunity to join a talented hard-working team thats pushing itself to be the best it can be
• We actively contribute to the community through philanthropic initiatives and community service engagements

Richards Industrials firmly supports the principle and philosophy of equal opportunity for all individuals. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability or status as a protected veteran.