Office Coordinator
Share
Job Location:
McKinney, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Office Coordinator
This position is responsible for supporting the needs of the department with a focus on clinical operational and administrative excellence.
Essential Functions
- Maintains supply of therapeutic tools such as worksheets videos and games for clinician use
- Per the therapist dictation maintains the programming schedule
- Supports with charge reconciliation and entering as required
- Supports team with patient group assignments and coordination efforts
- Provides impeccable customer service to patients families referral sources and stakeholders
- Supports with vital and UDS capture as needed
- Completes DCAR reporting in a timely and accurate fashion
- Supports in organizing and filing paperwork
- Maintains staff schedules and ensures staffing for the program
- Monitors and records attendance including tardiness and absences
- Communicates with treatment team to ensure chart compliance
- Interfaces with others to ensure completion of physician follow-ups from CPE
- Manages Family Session Schedules as required by program
- Work with the business office and the utilization review department to ensure payment for services
- Preform pre-certifications and concurrent reviews
- Develop relationships with payer sources
- Interfaces with UR department to ensure service coverage for patients
- Maintain a positive working relationship with referral sources community agencies and organizations
- Maintains program and patient information and data to create reports census and assist the Business Office in reporting
- Schedules CPEs nursing assessments H&P and psychosocial assessment with appropriate clinician and per required timeframe
- Schedules or completes UDS collections including random screenings
- Ensures orders are obtained for patients prior to starting services (as applicable)
- Actively participate in the therapists discharge planning needs
- As directed creates appointments starts follow up care process and completes interfacing with organizations
- Cross trains and supports in various outpatient functions including PCA transportation and financial counseling
- Conducts appointment reminder calls
- Collects copays and deductibles as applicable
- Manages organizational tools to ensure efficient operations including bed boards/group room assignments treatment team schedule flash reports etc
- Other responsibility and duties assigned by leadership
Additional Information
- Reports to: Outpatient Clinical Director
- FLSA Status: none exempt
- Previous experience on an inpatient unit preferred. Must have experience with clerical duties.
Knowledge Skills & Abilities
Education: High School Diploma/GED preferred.
Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 a ... View more
