Resident Manager 1535 Jackson

Chinatown Community Development Center

Job Location:

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Summary: The Resident Manager is responsible for ensuring safe and secure living conditions for all residents. The position requires a reliable and sensitive individual who is dedicated to serving the needs of low-income tenants. S/he must display a calm manner and presence during emergency situations exercise sensible and impartial judgment and be willing to perform a variety of tasks.

Status: Part-time On-Call Nonexempt
Location: Chinatown neighborhood San Francisco
Hours: Perform nightly duties (approximately half an hour per day); On-call Monday through Friday 5:00 p.m. 8:00 a.m. and Saturday and Sunday and CCDC Holidays from 12:00 a.m. to 11:59 p.m. (24-hours)
Salary: $19.18 per hour

The Organization: A private non-profit founded in 1977 Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3800 low-income seniors single adults formerly homeless adults and families of diverse ethnic and cultural backgrounds in San Franciscos Chinatown Tenderloin Western Addition and Polk Gulch neighborhoods. We also build housing develop grassroots leadership and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment teamwork and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

General Job Responsibilities:

Perform nightly security check on building floors and lock up common areas as needed or in the case of an emergency
Respond to and handle all building emergencies during on-call shift: flood fire electricity outage serious injury medical emergency
Report all maintenance related issues
Log and document serious events on incident reports
Log activities daily and occurrence including date time and what happened that day or no incidents
Report any graffiti on both interior and exterior side of the building to Property Manager
Separate recyclables compostable and landfill trash when needed

Nightly Job Responsibilities:

Perform nightly security check on building floors and lock up common areas as needed/or in the case of an emergency
Separate recyclables compostable and landfill trash when needed
Respond to and handle all building emergencies during on-call shift: flood fire electricity outage serious injury medical emergency
Report all maintenance related issues to Property Manager
Log and document serious events on incident reports and submit to Property Manager
Receive and sort mail for resident mailboxes
Respond to tenant complaints in a reasonable time manner
Report any graffiti on both interior and exterior side of the building to Property Manager
Log activities daily and occurrence including date time and what happened that day or no incidents
Respond to all telephone calls otherwise return calls as soon as possible
Respond to calls or emergencies at the building as soon as possible and notify the Property Manager as appropriate
Along with Property Manager attend resident meetings a minimum of once per year
Required to reside in resident manager unit and stay every night while on duty
Clean building entrance hallway and community areas when needed
Approximate time to perform nightly duties per day: 30 minutes

Other:

Embody organization values (respect & compassion empowerment teamwork)
Contribute to a safe and pleasant work environment
Follow policies procedures and safe work practices
Other duties as assigned

Knowledge Skills and Experience:

Commitment to respond to all cell phone calls/texts within ten minutes
Commitment to be at property site within thirty minutes of being notified of any building emergency when on call
Willingness to do varied tasks
Ability to work with people of diverse social economic and ethnic backgrounds
Good written and verbal communication skills
Act in a pleasant professional and calm manner
Ability to work under stressful circumstances

Minimum Qualifications:

Bilingual and biliterate in Chinese/English
Excellent interpersonal skills and ability to work with diverse ethnic groups
Sensitivity to issues facing low-income families disabled and elderly populations
Good judgment and problem-solving skills

Preferred Qualifications:

Prior experience as a resident manager
Current employee in Property Management
Experience working in affordable housing projects especially in property management

Required Experience:

Manager

Job Summary: The Resident Manager is responsible for ensuring safe and secure living conditions for all residents. The position requires a reliable and sensitive individual who is dedicated to serving the needs of low-income tenants. S/he must display a calm manner and presence during emergency situ...