Intern Customer Experience Specialist with English
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Posted on:
11 hours ago
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Job Summary
Intern Customer Experience Specialist with English 12 months paid contract (Hybrid work)
Location: Katowice PL
As anIntern Customer Experience Specialist here at Honeywell you will be a vital member of the Customer Service team where you will assist in ensuring performance standards are met and maintained to achieve business objectives and enhance customer satisfaction. You will report directly to our Customer Experience Supervisor and youll work out of our Katowice location on a Hybrid work this role you will impact on the overall customer experience by supporting the team in fulfilling customer requests and resolving issues contributing to a high customer satisfaction index. This is hybrid work 32! (3 days from office 2 days from home).
Honeywell
Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software hardware and services Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security energy and operational efficiencies to create a better building experience.
We Enable our Customers to Enhance the Safety Sustainability Resilience and Productivity of their People Plants and Assets.
Responsibilities for Internal Candidates
- Assist in the successful fulfillment of all requests regarding order processing and purchasing activities.
- Support the accounting and lifecycle maintenance of all orders contracts and projects in Honeywell systems.
- Help in tracking orders placed with suppliers and ensuring timely delivery to customers.
- Support daily report creation by providing relevant data in a timely manner.
Qualifications for Internal Candidates
- Bachelors degree in Business Administration or a related field.
- High level of customer orientation and a dedicated can do attitude.
- Excellent interpersonal organizational and time management skills.
- Ability to drive improvements leading to greater customer experience.
- 0-2 years relevant customer service experience.
- Strong knowledge of Microsoft Office.
- Experience working in a customer-facing role.
- Preferable but not a must - Knowledge of ERP systems (preferably SAP) Salesforce.
We offer:
- State-of-the-art office with parking chill-out areas bicycle stands showers and probably the best coffee in town
- Fruits bowls and sports activities to support your health and well-being
- Daily paid break - 30 mins and flexible working hours
- 3 2 hybrid work arrangement to support your work-life balance
- Competitive Salary regularly increased based on your performance
- Flexible benefits basket with monthly budget allocated (medical insurance life insurance Multisport Card)
- Generali Insurance (Accident Insurance)
- Referrals bonuses for all open jobs and recognition programs
- Comprehensive induction ongoing training and development to set you up for success
- In-house and external learning platforms supporting development opportunities
- Work experience opportunities to help you grow your career with us
- Global employee networks to help you connect and grow
- Employee Assistance Program - Free and confidential service to help with any difficulties regarding work life and personal or family matters
- Access Integrity line - Any workplace issues or violations that need to be raised in good faith can be communicated in a safe private and confidential environment
- Frequent Employee Engagement activities supporting inclusive and diverse work environment
- Contribution to social benefits like x-mas benefit holiday engagement events from company social fund.
We are an equal opportunity employer and value diversity at our company. We donot discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation toparticipate in the job application or interview process toperform crucial job functions and toreceive other benefits and privileges of employment. Please contact us torequest accommodation
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy safety security air travel productivity and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency productivity sustainability and safety in high growth businesses in broad-based attractive industrial end markets.
Our products and solutions enable a safer more comfortable and more productive world enhancing the quality of life of people around the globe.
Learn more about Honeywell:click here
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Required Experience:
Intern
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more
