Manager of Interpreter Services
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Manager Interpreter Services reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
Assures that the standards of interpreter services meet hospital and accreditation standards. Responsible for providing supervision and leadership of interpreter operations. Identifies potential problems and/or opportunities for improvement in processes and personnel and communicates them to leadership. Maintains open lines of communication within the department and other departments of the hospital.
Responsibilities:
- Responsible for the overall day-to-day operations of the Interpreter Services department
- Manages all employees within Interpreter Services Department including job performance scheduling and education.
- Hires orientates trains and re-trains all staff
- Helps to ensure compliance with regulatory requirements
- Oversees the operations responsible for transporting patients to and from patient care areas
- Identify process improvement opportunities and manage employee relations issues
- Provides leadership and team support to hourly staff with training supervision motivation and support to ensure team exceeds expectations set forth by administration.
- Maintain and promote open lines of communication within the department other departments and Senior Leader
- Responsible for departmental budget
- Evaluates and onboards new employees to make sure they meet the skill set of the Interpreter Services Department
Qualifications :
Required:
- Bachelors Degree AND 5 years Health Care relevant supervisory experience OR associate degree and 10 years of supervisory experience
- Minimum Superior competency of the Official/Certified ACTFL (American Council on the Teaching of Foreign Languages) Oral Proficiency Interview (OPI).
- Bridging the Gap certification
- Strong leadership organizational and communication skills.
Preferred:
- 10 years Health Care relevant supervisory experience
Additional Information :
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Continuous Integration
- Customer Service
- Communication skills
- Deaf Education
- LAMP Stack
- Medical Terminology
- Smartsheet
- Translation
- Interpretation
- Child Protective Services
- Public Speaking
- Social Work
About Company
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for bett ... View more
