Technical Operations Analyst

Your Career

We are seeking an accomplished Technical Operations Analyst to lead data-driven initiatives within the JAPAC Technical Solutions organization. This role is pivotal in transforming how we leverage data analytics to drive technical sales growth within our technical selling community. The ideal candidate is highly analytical technically skilled and has a proven track record in data analytics and advanced reporting in a technology-driven environment.

Your Impact

• Lead end-to-end analytics for the JAPAC Technical Solutions organization; including the design implementation and optimization of data-driven processes and dashboards 

• Partner with the Global Technical Operations team for a coordinated approach to data analytics across Technical Solutions

• Participate in JAPAC theater leadership meetings to learn theater priorities identify metrics to measure and produce weekly reports for the theater on their specific Key Performance Indicators (KPIs) to support business objectives

• Develop and automate complex reports and analytical dashboards using advanced tools (e.g. Tableau Google Sheets GCP BigQuery Google Looker Studio Salesforce SQL Python)

• Translate business needs into actionable data insights through reporting tools and AI to proactively identify trends opportunities and risks to inform leadership decision-making

• Collaborate cross-functionally with Sales Sales Operations Finance Human Resources Product and Engineering to ensure data integrity alignment and execution of strategic initiatives

• Author high-quality executive summaries strategic documents and presentations to communicate complex analytical findings to senior leadership and stakeholders

• Drive continuous process improvement through data mining statistical analysis and the implementation of automation solutions through the use of AI

• Ensure best practices in data governance quality and security are maintained across all analytics initiatives

• Mentor and train leaders on advanced analytics tools and methodologies fostering a culture of data literacy and continuous improvement

• Take the lead for any individual in the theater that is experiencing tool access issues and coordinate with the proper contacts to resolve issues and identify trending issues

• Assist with reports for quarterly theater campaigns Key Sales Objectives (KSOs) and Manager Bonus reporting issues

Qualifications :

Your Experience 

• Bachelors or Masters degree in Computer Science Statistics Mathematics Engineering Economics or a related quantitative field or equivalent military experience required

• Minimum 5 years of experience in analytics program management data analytics or a similar role within a technology or consulting environment

• Demonstrated expertise in data analytics tools and programming languages (e.g. Tableau Google Sheets GCP BigQuery Google Looker Studio Salesforce Analytics ETL processes)

• Proven ability to automate complex reporting tasks and build scalable repeatable analytics solutions

• Exceptional written and verbal communication skills with experience preparing executive-level reports and presentations

• Advanced critical thinking problem-solving and attention to detail with a track record of delivering error-free high-impact analytical work

• Experience working with large datasets data warehousing and business intelligence concepts

Additional Information :

The Team

Our theater-based Technical Solutions team collaborates with large organizations around the world to accelerate platform adoption and ensure long-term customer success. As part of our Worldwide Technical Solutions organization you find fulfillment in empowering our technical sellers with access to AI-driven tools and automation demos and sandboxes design and deployment guides and comprehensive technical training and certifications with the ultimate goal of maximizing their effectiveness as a technical seller and enabling them to solve the most complex security challenges.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time