Senior Executive

Job Description

The individual will play a key role within the Smiths Detection Sales Team (Aftermarket) in India. The candidate will be responsible for creating and submitting aftermarket invoices generating credit notes handling one-time invoicing and following up with customers on a daily basis. This role offers the opportunity to drive meaningful lasting improvements in how we manage aftermarket invoicing processes directly enhancing the customer experience.

Duties & Responsibilities

Responsibilities

• Extensive SAP knowledge with hands-on experience in billing and invoicing processes.
• Issuing and processing invoices through SAP ensuring accurate and timely submission via appropriate channels (email payment portals or Ariba).
• Assisting with contract billing validation by reviewing and cross-checking related documentation for accuracy.
• Updating billing plans in SAP starting with basic tasks (e.g. removing blocks correcting date errors) and gradually taking on more complex responsibilities as experience grows.
• Liaising with customers to resolve billing issues answering general inquiries and managing requests for portal access when necessary.
• Managing third-party payment portals as the primary administrator ensuring proper login tracking and invoice approvals.
• Coordinating the submission of compliance documents alongside invoices and generating credit notes in SAP. Handling billing blocks/unblocks submission and addressing customer and AR-related issues.
• Generating outbound deliveries in SAP for one-time orders.
• Testing changes in Q11 to validate updates and modifications in SAP functionality.
• Supporting the Aftermarket Team with all customer billing-related issues ensuring smooth operations and issue resolution.
• Providing support to the Finance function on accounts receivable (AR) cases resolving discrepancies and managing reinvoicing when required.
• Exposure to various tools like Power BI CRM etc.

Qualifications :

Skills and experience

• Minimum a graduate Degree
• 5 to 7 years of experience in sales aftermarket billing & order administration logistics and customer service.
• Prior experience of working in SAP environment with strong skills in data analysis and presentation
• High attention to detail ensuring accuracy and quality in all tasks.
• Strong analytical and problem-solving skills
• Ability to build effective relationships both internal and externally.
• Proficient in MS Excel PowerPoint and other MS Office applications with the ability to develop content from data and prepare various MIS reports.
• A self-motivated passionate and adaptable individual with a strong desire to learn and grow professionally.

Additional Information :

Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.

Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time