CPQ Solution Consulting Manager

ServiceNow

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profile Job Location:

San Francisco, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 21 hours ago
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

What you get to do in this role

  • Ensure Solution Consultants clearly articulate value and relevance to customers fully uncover business and technical requirements deliver high-quality presentations and product demonstrations and execute proofs of concept only when appropriate.
  • Guide the team in documenting business value defining solution success criteria and securing customer commitment to the proposed CPQ/ServiceNow solution.
  • Develop team members in alignment with business needs and individual career goals.
  • Build and maintain a strong recruiting pipeline of high-caliber SC talent to support future growth.
  • Partner closely with regional sales leadership to prioritize Solution Consulting engagement across CPQ opportunities.
  • Assign SC resources to sales cycles and continuously assess progress against objectives.
  • Allocate resources to support marketing events demand-generation initiatives and strategic programs as needed.
  • Create deliver and iterate on training curricula to ensure the team remains aligned with evolving sales strategies and product capabilities.
  • Regularly evaluate team performance through direct observation coaching sessions and feedback from peers and sales stakeholders.
  • Ensure optimal alignment of skills and resources across the region to maximize effectiveness and coverage.
  • Oversee day-to-day operational activities including scheduling resolving resource conflicts reviewing expenses and ensuring accurate activity reporting.

Qualifications :

To be successful in this role you have:

  • Experience leveraging AI or evaluating how AI can improve workflows decision-making automation or operational efficiency within a SaaS or presales environment.
  • Experience in a fast-paced IT or SaaS environmentpreferably involving CPQ cloud platforms or enterprise software.
  • 7 years of presales experience ideally with CPQ CRM or quoting/commerce solutions.
  • Experience as a first-line manager leading presales or Solution Consulting teams.
  • Strong coaching mentoring and people-management skills with the ability to develop individual contributors at varying experience levels.
  • Proven ability to motivate inspire and scale a high-performing presales organization.
  • Background in Value-Based Selling Solution Selling or similar consultative enterprise sales methodologies.
  • Solid understanding of the SaaS market enterprise sales cycles and best practices in service management and/or PaaS-based solution delivery.

 

For positions in this location we offer a base pay of $165825 - $273675 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.


Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

Yes


Employment Type :

Full-time

What you get to do in this roleEnsure Solution Consultants clearly articulate value and relevance to customers fully uncover business and technical requirements deliver high-quality presentations and product demonstrations and execute proofs of concept only when appropriate.Guide the team in documen...
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Key Skills

  • Organizational Management
  • Presentation Skills
  • Agile
  • SAFe
  • AWS
  • Solution Architecture
  • Conflict Management
  • Data Management
  • Scrum
  • Team Management
  • Pre-sales
  • Management Consulting

About Company

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Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. We’re growing fast, innovating even faster, and making an impact on our c ... View more

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