Pre-Sales Specialist

Who we are

At Origina we areon a mission to change the software world.

We arethe leading global independent software maintenance vendor for IBM HCL and VMware that Gartnerconsistently recognizes as a forward-thinking alternative to traditional software mega vendors.

At Origina our values of Trust Fairness Relationships and Opportunities are the pillars of our competitive strength and the foundation of our culture. These principles reflect our beliefs about what is most important and guide us on our exciting and unwavering high-growth journey.

We believe in freedom of choice in the world of software and are a leader in the Right to Repair movement both in the U.S and in Europe. As strategic partners we help our customers protect the security and stability of their software extend its longevity and lifecycle and enhance its performance and functionality.

At Origina we are proud of our unique and engaging culture. For two years running we have been certified and recognized as aGreat Place to Work for both our home office in Dublin and in our American headquarters in Plano Texas. We have also been namedas one of Irelands best small workplaces and best workplaces in tech.

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The Role

We have an exciting opportunity for a Pre-Sales Specialist based in North America.

In this role youll leverage your deep knowledge of Originas service offerings and the software industry. Youll combine this with your understanding of the IBM software portfolio -including licensing and deployment models -to lead customer engagements and demonstrate the value of Originas support and maintenance services.

Key responsibilities

• Use a consultative selling approach to understand client support needs product strategies and potential challenges.
• Develop and deliver detailed presentations showing the value and delivery of Origina support.
• Analyze IBM HCL and VMware support case histories to identify pain points and trends and present actionable insights to prospects.
• Manage all technical pre-sales activities coordinating with Originas subject matter experts as needed.
• Build and maintain trusted advisor relationships with client application and platform owners.
• Support the sales team by resolving complex technical and contractual queries.
• Ensure seamless collaboration between operational teams to respond promptly to customer requests.
• Maintain all technical deal data within Originas CRM system.
• Capture and share customer success stories that demonstrate Originas value proposition.
• Manage the successful transition from sales opportunity to customer onboarding.
• Verify that products and licenses are vetted for support eligibility.
• Identify risks early and communicate with the contract management team to mitigate them.
• Continuously improve pre-sales efficiency and collaboration with sales and marketing teams.
• Capture and share market intelligence and IBM product updates that inform the sales process.
• Participate in the feedback loop to evolve Originas service offering and deliver world-class customer support.

About you

Youre driven to ensure customers receive world-class service and take pride in the value Origina delivers. You communicate with confidence think strategically and thrive in a fast-paced environment. You balance technical expertise with commercial insight and are motivated by customer success.

• Strong cross-industry knowledge of IBM software products and the IBM Passport Advantage program
• 10 years of experience in technical pre-sales customer success or IT consulting
• Proven ability to collaborate with executive-level and cross-functional stakeholders
• Excellent multitasking skills and the ability to meet tight deadlines
• Exceptional communication presentation negotiation and relationship-building skills
• Customer-focused mindset with creative problem-solving abilities
• Strategic thinker who can manage complex situations and resolve challenges effectively
• Formal training in pre-sales IT consulting or sales (preferred)
• Alignment with Originas values: Trust Fairness Relationships and Opportunity

What we offer

• Competitive compensation that rewards achievement
• Hybrid flexible working model
• High-level Health Dental and Vision insurance
• STD and Life/AD&D cover
• 22 days PTO each year with additional days earned based on your tenure
• Additional 10 Federal/Regional holidays
• Generous Maternity & Paternity leave
• 4% 401k match
• $200 annual wellness benefit
• $1000 professional development benefit
• Flexibility of working remotely from anywhere for up to 4 weeks per year
• A dedicated Volunteer Day to give back to your community and support meaningfulcause
• Employee Assistance Program
• Fun and inclusive environment with regular events organized by Engagement and Inclusion Committees

Dont worry if you dont meet ALL the requirements if you feel you would be a great fit for this role we would love to hear from you! At Origina the most important ingredient for us is our culture fit and recognizing those that want to live our high-performance values of Fairness Trust Relationships and Opportunities.

Origina is an equal opportunity employer and were proud of our ongoing efforts to foster inclusion in the workplace. Individuals seeking employment at Origina are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry physical or mental disability military or veteran status or any other characteristic protected by applicable law.

By submitting your application you agree that Origina may collect your personal data for recruiting global organization planning and related purposes. Originas Candidate Privacy Notice explains what personal information Origina may process where Origina may process your personal information its purposes for processing your personal information and the rights you can exercise over Originas use of your personal information.

Required Experience:

IC