Case Manager (talent pipeline)

Position Summary:

The Case Manager is responsible for group therapy documentation requirements and additional ancillary services. The Case Manager is familiar with 12-Step Recovery programs and has knowledge of documenting group notes in an electronic medical record system. Works as a team member and works collaboratively with the Primary Counselor and Clinical Director in providing quality treatment services and client care.

Schedule/Hours:

• Full Time / 40 hours
• Flexible hours TBD

Tasks / Responsibilities (To include but not limited to):

• Coordinate and provide care that is safe timely effective efficient equitable and patient-centered.
• Handle case assignments draft service plans review case progress and determine case closure
• Communicate patient needs to a variety of care team members and follow up accordingly.
• Manage discharge plans upon completion of treatment.
• Attends clinical and administrative meetings for inter-departmental sharing of information.
• Work collaboratively with patients families therapist and referral sources to ensure high quality care
• Facilitate multiple care aspects (case coordination information sharing etc.)
• Maintain the patients comprehensive clinical record through detailed documentation.
• Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
• Promote quality and cost-effective interventions and outcomes.
• Record cases information complete accurately all necessary forms and produce statistical reports
• Helps navigate legal issues that patients are currently facing up to an including appearance in court hearings.
• Adhere to professional standards as outlined by protocols rules and regulations.
• Act as the patients advocate as it relates to insurance coverage and financial assistance.
• Continually monitor and evaluate each clients progression through their case management plan and develop corrective action revisions to the plan as needed.
• Arrange abeyance with social services health and governmental agencies.
• Perform other duties as assigned by the supervisor which are consistent with the position and in compliance with agency policies and procedures.

Skills Knowledge and Abilities:

• An acute understanding of counseling and other treatment procedures for alcoholism and drug addiction related problems.
• A knowledge of regulations concerning alcoholism and drug addiction treatment.
• Knowledge of alcoholism and drug addiction and treatment procedures for such illness.
• Manages tasks and has strong interpersonal skills.
• Demonstrates strong problem-solving and analytical skills.
• Able to work independently.
• Communicates effectively (both written and verbal) with customers and colleagues.
• Organized detail-oriented multi-tasker adaptable positive.
• Proficient computer skills including the Microsoft Office Suite.

Environmental/Physical Requirements:

• Office/Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66% each day) ability to hear the telephone ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
• Exposure to clients infected with Hepatitis B HIV TB or other Infectious Diseases

Preferred Experience/ Minimum Qualifications:

• Bachelors Degree in human services field
• Certified Drug and Alcohol Counselor recognized by the state
• Minimum of 1 years experience as a group facilitator in Substance Abuse and Mental Health settings preferred
• Knowledgeable of state licensing agency guidelines
• Must be familiar with 12 Step Recovery programs
• Knowledge of Electronic Medical Records