Workplace Experience Manager

Mochi Healths mission is to be the discovery layer of healthcare. We are building a platform that makes it easier for patients to find the right providers access the right medications and take control of their health with transparency and trust.

Over the past few years we have experienced rapid growth by combining operational excellence clinical expertise and innovative technology to deliver care that is more human intuitive and effective. From pharmacy pricing transparency and personalized medication management to long-term medical record access and community-based chronic illness support Mochi is creating a new model of care that empowers patients providers and pharmacies alike.

We believe the future of healthcare is personal and we are building the technology to power it. At Mochi Health you will join a team that values inclusivity collaboration and bold thinking and you will have the opportunity to do the most meaningful work of your career.

$75000 - $110000 Bonus
Full-time / Onsite (5 days/week)

About The Role

As our Workplace Experience Manager you will be the heart of our workplace. You will ensure that operations run smoothly the environment stays productive and welcoming and our culture continues to thrive. You will manage the day-to-day logistics of the office while championing the details that make our team feel valued and connected. This role requires a proactive organized and people-oriented professional who takes ownership anticipates needs and builds systems that keep everything and everyone running seamlessly.

What Youll Do

• Serve as the first point of contact for visitors vendors and guests ensuring a professional and welcoming experience.
• Run an efficient onboarding process for new team members
• Own all aspects of office operations and facilities management maintaining a safe efficient and inspiring workspace.
• Ensure the office is tidy functional and fully stocked with necessary supplies.
• Manage relationships with external vendors such as cleaning services maintenance
• Coordinate with building management on office improvements repairs and upgrades as needed.
• Act as a culture ambassador by fostering a positive and engaged workplace environment.
• Plan and execute team events celebrations and offsites managing both logistics and creative details.
• Manage recognition and engagement programs including birthdays work anniversaries and other milestones.
• Partner with leadership and People Operations to implement culture and engagement initiatives.

Who You Are

• Bachelors degree and 3 years of relevant experience in office management administrative operations or people operations.
• Resourceful self-starter with a no task too small mindset and willingness to jump in wherever needed.
• Interest or background in workplace experience people operations or culture-building.
• Proven ability to manage time effectively and balance multiple projects with competing priorities.
• Detail-oriented highly organized and comfortable owning processes from start to finish.
• Experience working across teams and with all levels of an organization.

Life at Mochi

At Mochi we believe your best work happens when you feel your bestso weve designed an environment that fuels your creativity supports your growth and makes every day exciting.

Daily Meals and Espresso Bar -Breakfast lunch and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

Pre-Tax Commuter Perks -Save on transit and parking through pre-tax commuter benefits

Top-of-Market Compensation -We offer competitive salaries along with generous equity packages so you can share in the success you help create

Profitable and Rapid Growth -Were scaling fast with financial discipline and long-term vision. No VC constraints just sustainable momentum and smart decisions

High-Impact Work -Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

World-Class Team -Collaborate with teammates from Tesla SpaceX Citadel Harvard IIT and more. We value excellence humility and empathy in equal measure

Comprehensive Benefits -401(k) with match generous time off life insurance and high-quality medical dental and vision plans

Mochi Health Membership We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)

Time to RechargeEnjoy unlimited PTO generous company holidays and true flexibility. We trust you to take the time you need to rest reset and thrive

Wellness FirstFrom weekly mindfulness sessions to group workouts and fitness perks your physical and mental health are top priority

Team Socials and Community -We make time to connect through regular socials happy hours and spontaneous events. Our stocked kitchen doesnt hurt either

Downtown SF HQ -Our San Francisco office is just steps from BART Muni and great food. Its designed for deep work and casual collaboration

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The base salary for this full-time position ranges from$75000 - $in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors such as job-related skills experience relevant education or training and location.

LI-Onsite

Workplace Policy

Mochi Health is an in-person company based in San Francisco CA. Our team works together in person five days a week to foster collaboration innovation and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

For office-based roles the standard schedule is Monday through Friday 9:00 a.m. to 7:00 p.m. Actual hours may vary depending on business needs and role responsibilities. All employees receive meal and rest breaks in accordance with applicable state and local laws.

For designated remote roles this in-person policy does not apply.

Equal Opportunity

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran disability status or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment including hiring.

Candidate Privacy Notice

Please review Mochi Healths Candidate Privacy Notice here.

Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA) as amended by the ADA Amendments Act and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability please contact us at .