Junior IT Support Analyst (Entry-Level)

IQVIA

Not Interested
Bookmark
Report This Job

profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Were looking for a curious motivated individual whos ready to learn and grow with us. No prior experience required just bring your enthusiasm and willingness to dive in.

What Youll Do

As part of our remote IT support team youll help users solve technical issues and learn the ropes of professional IT service. Youll be supported by experienced colleagues and given the tools to succeed.

  • Help recreate and troubleshoot user problems to find practical solutions
  • Escalate complex issues to senior team members when needed
  • Follow established IT policies and procedures
  • Suggest ideas to improve user experience and team efficiency
  • Assist with basic training for users on common tools and systems
  • Learn and grow into guiding others as you gain experience
  • Stay familiar with our tools systems and support processes
  • Pitch in with other tasks as needed

What Were Looking For

Were not expecting you to know everything were here to help you learn. If youre excited by technology and enjoy solving problems youll fit right in.

  • Basic familiarity with computers and common software (e.g. Windows Microsoft Office email)
  • Good communication skills and a helpful attitude
  • Eagerness to learn about networks servers and IT systems well teach you.

What We Offer

  • Access to LinkedIn Learning and other development tools
  • Supportive team environment with mentoring
  • Multisport card

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at


Required Experience:

Junior IC

Were looking for a curious motivated individual whos ready to learn and grow with us. No prior experience required just bring your enthusiasm and willingness to dive in.What Youll Do As part of our remote IT support team youll help users solve technical issues and learn the ropes of professional IT ...
View more view more

Key Skills

  • Baan
  • English Language
  • Ideas
  • Access
  • Games
  • Application Management

About Company

Company Logo

IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more

View Profile View Profile