Truss Field Representative
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Job Location:
Jerome, ID - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Full-time
Description
Lets share a little about FBS and then we welcome you to apply:
- We are so proud to be 100% Employee Owned. We hire owners not employees! This means that employees earn ownership in our company through their work and build their net worth based on the companys change in value over time. Once eligible you start your journey to ownership with an annual gift of stock averaging 17% of what you make each year!
- For our seventh consecutive year we ranked in the Top 10 Best Places to Work in Idaho.
- Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
- We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with providing materials we install a wide range of products including framing overhead doors insulation gutters siding and more. We also manufacture some products including trusses cabinets doors and granite countertops.
- Our company is full of outstanding people who have been working for Franklin Building Supply for 10 20 or 30 years. Were working harder than anyone else in our market to get better every day adding value for customers and improving the value of our company for our employee-owners.
- We are committed to working safer smarter and more efficiently than ever before. We are investing significantly in tools equipment training and positions like this to help our team reach its potential.
- Along with competitive compensation we offer competitive benefits that would be expected including medical/Rx vision and dental insurance 401(k) paid time off holiday pay disability & life insurance etc.
Primary Purpose
Represent the Truss Division in the field by ensuring accurate site measurements clear communication between design and framing teams and exceptional customer service to contractors.
Duties and Responsibilities
Technical & Field Skills
- Accurately measure foundations jobsites and additions to ensure design precision.
- Verify that onsite construction conditions align with documentation from the Truss Design Department.
- Inspect job sites for accessibility readiness and respond to any repair requests and completion.
- Use basic hand tools and measuring devices effectively and safely.
Communication & Collaboration
- Communicate design and installation information clearly to framers and subcontractors.
- Maintain professional and courteous relationships with builders framers and other trade partners.
- Provide timely feedback and updates to the Truss Design and Production teams.
- Participate in team meetings training and problem-solving discussions to improve coordination and service quality.
Customer Service & Problem Solving
- Deliver high levels of customer satisfaction through responsiveness follow-through and professionalism.
- Identify and resolve field issues quickly ensuring quality and safety standards are maintained.
- Adapt to changing priorities and schedules while maintaining focus on customer needs and project goals.
Safety & Compliance
- Follow all Franklin Building Supply policies and safety procedures.
- Demonstrate consistent attention to safe work practices and professional conduct at all times.
Additional Responsibilities
- Perform other duties as assigned or requested to support the Truss Division and company operations.
Requirements
Qualifications
Required Skills & Attributes
- Strong judgment decision-making and problem-solving abilities.
- Excellent communication and listening skills; approachable and professional demeanor.
- Ability to plan prioritize and manage multiple tasks effectively.
- Strong sense of accountability and self-direction with minimal supervision.
- Time management and adaptability in fast-paced environments.
- Valid drivers license with a clean driving record.
Preferred Skills & Experience
- Prior roof truss framing and construction industry experience jobsite practices.
- Basic computer proficiency (Outlook Word Excel and truss design software).
- Ability to read and interpret construction plans and technical documents.
Required Experience:
Unclear Seniority
Key Skills
- Time Management
- Customer Service
- Organizational skills
- Communication skills
- Computer Operation
- Computer Skills
- Data Collection
- Field Service
- Military Experience
- Accounting
- Merchandising
- Automotive Service
About Company
Franklin Building Supply offers the highest quality building materials and customer service in the industry. We proudly serve Idaho and Northern Nevada with virtually everything you will need from lumber and siding to the finish products that make your project shine.
