Inside Sales Representative Coquitlam, BC

Inbound Lead Management and Sales
Assist with customer application forms proposal setup generation and routing for internal approvals.
Gather required client information to support proposal development and technical review. Prepare proposals and collaborate with technical teams to obtain final approvals.
Support client prospecting and lead follow-up activities in coordination with the Director Business Development.
Respond to client inquiries and assist in compiling relevant documentation and RFP materials.
Collaborate with internal departments to ensure the sales process flows efficiently including managing internal approvals and setup procedures.
Follow up with leads and customers to ensure timely responses and close deals.

Sales Process:
Maintain and update internal sales databases; assist in managing the CRM platform to ensure the accuracy of the sales pipeline and track proposal values.
Monitor and manage sales pipelines to ensure follow-ups and sales are appropriately tracked and prioritized.
Support the sales process alongside the Director BDincluding solution development and proposal deliveryacting as a right-hand partner in client and internal interactions.
Send out welcome packages as part of the client onboarding process.
Collect and process credit applications in collaboration with the credit team for timely approvals. Gather transfer files and support the client onboarding workflow for new clients.
Work closely with the scheduler on client-related inquiries including audit date inquiries and assist in drafting and issuing contract addendums for service scope changes or additions.
Contribute to Team Sales Targets
Contribute to regional sales initiatives and territory growth strategies by supporting prospecting campaigns and outreach. Work closely with the Director of BD to align with the sales strategy and prospecting plan under a one-team approach.
Perform general sales administrative and sales support duties contributing to sales growth and operational efficiency with a one-team approach to meet annual targets.
Demonstrate initiative reliability and a results-driven mindset focused on achieving sales goals and delivering excellent customer experiences.

Customer Relationship Management:
Participate in client calls and meetings provide administrative support and assist with follow-up on action items where necessary.
Maintain ongoing communication with existing clients to foster relationships identify new opportunities and ensure customer satisfaction.

CRM Data Management:
Accurately enter and update lead and client information into the CRM system tracking all sales activities communications and pipeline progress. Monitor and manage sales pipelines to ensure follow-ups and sales are appropriately tracked and prioritized.

Other Duties as Required:
Perform additional duties as needed to support the sales team contribute to business growth and achieve team targets.

What it takes to be successful in this role:
Bachelors degree or equivalent experience.
Excellent verbal and written communication skills.
High attention to detail with strong organizational skills.
Proven ability to multitask in a fast-paced deadline-driven environment.
Customer-focused mindset with strong interpersonal skills.
Proficiency in CRM systems and Microsoft Office Suite.
Team-oriented with a strong willingness to learn and take initiative.
Demonstrates curiosity adaptability and a proactive attitude toward problem-solving.
Ability to work independently while collaborating across departments.
Familiarity with the sales process from lead generation through closing deals is a plus.
Experience in the Testing Inspection and Certification (TIC) industry is a plus.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Salary & Benefits Information

When working with Intertek you can expect salary and benefit package competitively placed within the local market including medical dental vision life disabilityRegistered Retirement Savings Plan (RRSP)with company match generous vacation/sick time (PTO)tuition reimbursement and more. Intertek employees are eligible for a variety of benefits including paid holidays.

Interteks Commitment

Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.

Our Culture of Total Quality Assurance

Intertek promotes a culture where motivated customer-oriented employeescan flourish experience professional fulfillment and reach their highest potential. At Intertek we exercise our spirit of innovation the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better safer and more sustainable place for all.

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every is the trusted advisor to many of the worlds leading brands companies and governments and has earned a reputation for accuracy reliability integrity and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality safety and sustainability to life.

We Value Diversity

Interteks network of phenomenal peopleare our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.

For individuals with Disabilities who would like to request accommodation or who need assistance applying please email

Please apply online atIntertek Canada Careers ()

*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.