Regional Operations Center Manager
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
KCI has a telecom client looking for a Regional Operations Manager in Charlotte!
Our client is a industry leading ISP experiencing rapid growth. If you are looking for a fast paced environment that offers career growth professional development and rewards ambition innovation and initiative look no further!
Responsibilities:
- Strategic oversight of outage detection resolution and prevention processes.
- Manage cross-functional teams and collaborate with field leadership to drive operational excellence and minimize service disruptions.
- Serve as the primary point of contact for major outage events and stakeholder communications.
- Monitor outage trends and performance metrics to identify systemic issues.
- Provide executive-level reporting and recommendations for infrastructure resilience.
- Maintain compliance with regulatory and safety standards.
Qualifications:
- 5 years of experience in network operations infrastructure management or outage coordination.
- 3 years in a leadership or management role.
- Strong strategic thinking and decision-making skills.
- Excellent communication negotiation and stakeholder management abilities.
- Proficiency with outage monitoring systems data analytics and incident management platforms.
Position offers pay commiserate with experience comprehensive health benefits and 401(k) with company match.
Key Skills
- Cost Accounting
- Fund Management
- General Management
- Facilities Management
- Domestic
- Airlines
