Manager Operational Systems
Share
Job Location:
Centurion - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our client a leading technology and network services organization is seeking a Manager: Operational Systems to oversee and optimize the suite of platforms that enable customer service provisioning and activation processes.
In this role you will take ownership of the stability integration and performance of operational systems that underpin daily business operations. Working cross-functionally with IT network operations and customer experience teams youll ensure that systems are reliable scalable and continuously improving to support exceptional service delivery.
Key Responsibilities:
Job Experience and Skills Required:
Apply now!
For more exciting IT vacancies please visit: Find IT Jobs Network Recruitment
I also specialize in recruiting in the following:
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Chantelle Schutte
Specialist Recruitment Consultant
Connect with me on LinkedIn! Experience:
Key Responsibilities:
- Strategy & Leadership: Develop and execute an operational systems management strategy aligned with business and IT goals; provide guidance and mentorship to a small technical team.
- Systems Management & Optimization: Oversee the systems supporting service provisioning activation and customer service; ensure high stability integration and reliability.
- Enablement & Continuous Improvement: Analyze workflows identify automation opportunities and champion system enhancements that streamline operations.
- Governance & Vendor Management: Manage vendor relationships SLAs and compliance with security data governance and regulatory standards.
- Team & Stakeholder Collaboration: Lead and develop your team; communicate system performance risks and improvement initiatives to senior leadership.
Job Experience and Skills Required:
- Education Bachelors Degree in Information Systems Computer Science Engineering or a related technical discipline.
- Experience:
- Minimum of 7 years experience managing or supporting operational systems in a telecommunications or technology environment.
- At least 3 years experience in a team leadership or management role.
- Proven expertise in service provisioning activation and customer support processes.
- Experience with OSS (Operational Support Systems) and integrations with CRM/BSS platforms.
- Skills:
- Leadership and team management capabilities.
- Excellent understanding of service delivery and operational workflows.
- Analytical process-oriented and focused on continuous improvement.
- Effective communicator with strong stakeholder engagement skills.
- Proven ability to lead cross-functional collaboration in dynamic environments.
Apply now!
For more exciting IT vacancies please visit: Find IT Jobs Network Recruitment
I also specialize in recruiting in the following:
- C# Developer
- .NET Developer
- Software Engineer
- Full Stack Developer
- Backend Developer
- Microservices Architect
- DevOps Engineer
- Systems Management
- IT Operations
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Chantelle Schutte
Specialist Recruitment Consultant
Connect with me on LinkedIn! Experience:
Manager
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
Network Recruitment specializes in talent solution services in the fields of IT, Finance, Engineering & Supply Chain. Visit our website for more info.
