Consultant, Business Systems Analysis (Client Data Services)

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

Youll be joining CIBCs Capital Markets Technology team. Youll lead complex projects to design strategic solutions aligned to CIBCs enterprise architecture roadmap. As a Consultant Business Systems Consultant Analysis youll support end-to-end Client and vendor support as a subject matter expert in both business and technology. Youll ideate and collaborate with a diverse team to create and set up flexible innovative solutions that deliver a best-in-class client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role.Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-2 day per week on-site while other days will be remote.

How youll succeed

• Understanding and documenting requirements - Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs. Create strong relationships lead discussions listen and ask the right questions to ensure solutions meet requirements.
• Solution design - Assemble client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification solution requirements and quality assurance.
• Leading and mentoring Support end-to-end project implementation as a subject matter expert and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational operational and process problems.

Who you are

• You can demonstrate 4 years of experience in production support experience including at least 2 years as a Business Systems Analyst (BSA). You have worked with Client Data Management applications ideally Fenergo and have a minimum of 2 years experience with SQL queries business intelligence (BI) tools and documentation. You are proficient with workflow collaboration tools such as JIRA as well as test and project management tools. Additionally you have hands-on experience with Kibana Autosys ServiceNow and Azure DevOps (ADO). It is an asset if you have experience with Experience with Unix Dynatrace ITIL processes AWS/Azure fundamentals and BI tools such as Cognos
• You have a degree/diploma in Computer Science Business and/or a related field. Its an asset if you have experience with Agile methodologies and Application and/or Architecture Development.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• Youre inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. You will evaluate process anticipate requirements and uncover areas for improvement
• Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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