BMS Applications Trainer

ABOUT US

At HUB International we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals families and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn grow and make a difference. Our structure enables our teams to maintain their own unique regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker providing a boundaryless array of business insurance employee benefits risk services personal insurance retirement and private wealth management products and services. With over $5 billion in revenue and almost 20000 employees in 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions.

ABOUT THE ROLE
Reporting to the Sr. Manager of Mergers & Acquisitions Integration (MAI) Training and Organizational Change Management (OCM) the MAI Applications Trainer will deliver training to HUB employees on a variety of brokerage management systems applications point solutions and standard business processes related to client service.

Join one of the top acquiring firms as an MAI BMS Applications Trainer. We are seeking individuals who are enthusiastic about adult learning supporting the learning journey of others and applying proven methodologies to ensure training objectives are met.

Priorities for the role include:

Collaborate with business leaders subject matter experts and team members to plan and schedule systems training events including new employee training refresher training and continuing education

Collaborate with IT partners to establish training environments (i.e. test data and training scenarios)

Work with team members to define and execute key learning processes related to training logistics regional differences and custom learning requests

Deliver instructor-led training both in-person and virtual on infrastructure applications (e.g. MS Outlook MS Teams DocuSign Adobe) and Broker Management Systems focusing on business workflows and operational processes for individuals and groups.

Serve as backup and collaborate with team members on managing user access to Brokerage Management Systems (BMS) applications and online learning solutions

Support development of appropriate courseware tools and applications along with ongoing assessment of existing tools

Review training content and materials to identify continuous improvement opportunities

Identify and communicate any specialized training needs outside of BMS applications to business unit

Respond to post Go Live inquiries to assist individuals with BMS how to application issues

Administer learning evaluations and assessments as defined by the curriculum. Conduct proactive results analysis make recommendations for training improvement and integrate changes in curriculum and/or courses

Work with BMS application teams to understand learn and demonstrate solid knowledge of any changes and upcoming application upgrades/enhancements

Participate in upgrade and maintenance update testing

Stay up to date with industry technology developments

Assist with redesign and maintenance of MAI Training and OCM communication templates and artifacts

Qualifications:

Advanced knowledge of P&C Insurance required

In-depth firsthand knowledge of Applied Epic required

Proven experience with adult learning principles including evaluations & assessments.

Proven experience facilitating instructor-led training sessions in person or via web meeting process (on camera) required

Excellent written and oral communication skills

Brings an optimistic can-do approach to all tasks and responsibilities

Display a high level of EQ focusing on interpersonal motivational skills and positive attitude Ability to present ideas in business-friendly and user-friendly language

Ability to identify innovative ideas and concepts quickly

Advanced analytical and problem-solving abilities

Ability to effectively prioritize and execute tasks in a high-pressure environment

Experience working in a team-oriented collaborative environment

Formal education or certification(s) in adult learning business communication education or equivalent insurance industry experience

5 years of in-person and virtual instructional delivery or facilitation

Ability to travel up to 25% between US and Canada

JOIN OUR TEAM

Do you believe in the power of innovation collaboration and transformation Do you thrive in a supportive and client focused work environment Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization When you join HUB International you will be part of a community of learners and doers focused on our Core Values: entrepreneurship teamwork integrity accountability and service.

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $75K to $85Kand will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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