Hardware Product Manager Contract

The Opportunity - Contract Hardware Product Manager Euna Kiosks

This is a contract position (6-12 months) responsible for guiding the hardware roadmap vendor relationships and operational excellence of the Euna Kiosks line.

The Euna Payments platform provides a unified secure and omnichannel payments experienceincluding self-service kiosks that help communities modernize in-person payments. As we continue to expand our kiosk footprint we are seeking a contract Hardware Product Manager to help lead strategy integration and execution for the next generation of Euna Kiosks.

The Contract Hardware Product Manager will partner with Eunas software product payments and operations teams to define and manage hardware capabilities oversee vendor deliverables and ensure successful deployment and maintenance of kiosk solutions in the field.

The ideal candidate combines experience in hardware lifecycle management and SaaS product integration with a passion for delivering secure citizen-friendly payment experiences.

About the Role

This is acontract position (6-12 months) responsible for guiding the hardware roadmap vendor relationships and operational excellence of the Euna Kiosks line.

The Contract Hardware Product Manager will partner with Eunas software product payments and operations teams to define and manage hardware capabilities oversee vendor deliverables and ensure successful deployment and maintenance of kiosk solutions in the field.

The ideal candidate combines experience in hardware lifecycle management and SaaS product integration with a passion for delivering secure citizen-friendly payment experiences.

Key Responsibilities

Product & Roadmap Ownership

• Define and maintain the hardware roadmap for Euna Kiosks aligning with Payments platform strategy and customer needs.
• Manage the full lifecycle from concept and prototype to field deployment and maintenance.
• Collaborate with internal software product teams to ensure hardware/software integration supports payment workflows and reporting.
• Identify and prioritize enhancements for reliability manufacturability and cost efficiency.

Hardware Development & Vendor Management

• Act as the primary liaison with hardware vendors OEMs and manufacturing partners.
• Oversee hardware specification updates component selection and certification (PCI ADA EMV UL FCC).
• Evaluate and manage vendor SLAs quality metrics and delivery timelines.
• Support sourcing and cost negotiations in collaboration with Eunas procurement and finance teams.

Operations & Deployment

• Work closely with Operations and Support teams to define installation configuration and service procedures.
• Help establish field performance metrics and reporting (uptime MTBF defect rate etc.).
• Coordinate firmware updates testing cycles and field issue resolution.
• Ensure compliance and risk management requirements are met across all deployments.

Cross-Functional Collaboration

• Partner with Product Managers and Technical Writers to maintain documentation release notes and internal support resources.
• Provide roadmap visibility to Sales and Customer Success to enable effective customer communication.
• Support pilot programs and deployments with government or utility customers.

Required Qualifications (Must-Have)

• 7 years of experience in hardware product management program management or related fields.
• Proven track record managing hardware devices such as kiosks POS systems payment terminals or IoT devices.
• Strong understanding of payment hardware ecosystems (printers card readers recyclers peripherals).
• Experience managing hardware vendors and manufacturing partners through the design-to-delivery lifecycle.
• Knowledge of compliance standards: PCI ADA EMV UL FCC.
• Strong organizational communication and stakeholder management skills.
• Ability to operate autonomously and deliver within fixed project timelines.

Preferred (Nice-to-Have)

• Experience in government public-sector or utility environments.
• Familiarity with kiosk management software telemetry systems or IoT platforms.
• Experience integrating hardware with SaaS or payments software.
• Background in logistics fulfillment or field service operations.

Location:

This role will be hybrid 3x a week in out Atlanta GA office.

AI Mindset at Euna Solutions
We believe the future of work is human AI. At Euna Solutions we encourage our team members to leverage AI tools to enhance creativity efficiency and decision-making. Were looking for people who are curious about emerging technologies eager to experiment and committed to using AI responsibly to augmentnot replacetheir expertise.

If you enjoy exploring new ways to solve problems learning continuously and applying AI to make your work smarter and more impactful youll thrive here.

WhatItsLike to Work at Euna Solutions
At Euna Solutions we carefully foster a work environment where employees have a safe space for creative and intellectual freedom and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunities for professional growth and advancement.

Here are some of theperksthat Euna employees enjoy:

Competitive wages
Wepaycompetitive wages and salaries and we only expect an honest 40-hour week for it.

Wellness days
Whats better than a long weekend An extra-long weekend!Twice a year Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.

Community Engagement Committee
At Euna we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through timegiftsand skills.

Flexible workday
Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in.

Benefits
Askus for a copy of our health and dental benefits!

Culture committee
Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions as well as for miscellaneous fun.

About Euna Solutions

Euna Solutions is a leading provider of purpose-built cloud-based software that helps public sector and government organizations streamline procurement budgeting payments grants management and special education administration. Designed to enhance efficiency collaboration and compliance Euna Solutions supports more than3400organizations across North America in building trust enabling transparency and driving community impact. Recognized on Government Technologys GovTech 100 list Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more visit .

Please visit our website: check out our LinkedIn Pages believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements we encourage you to apply! We recognize that people have unique career journeys and ifyoureexcited about this role and know you can bring something great to the team then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small) please let us know.

For any inquiries or requestsregardingaccessibility at Euna Solutions please emailor call our officeat1.877.707.7755. Upon requestappropriate accessibleformats or arrangements will beprovidedas soon aspracticable.

Required Experience:

Senior IC