Technical Writer (PID0026)
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Were looking for a Technical Writer to join the Product Management documentation team on a 12-month freelance contract (part-time). This role offers a daily rate.
Fluent German and English both spoken and writing required (C1).
Occasional onsite visits in Germany are expected.
As part of the documentation team you will contribute to creating improving and maintaining high-quality technical documentation that supports our products and customers. Youll work with a docs-as-code approach using Markdown and Git for version control and peer reviews while collaborating closely with developers product managers and operations teams.
This role combines writing technical engagement and process improvement to ensure that our documentation is accurate user-friendly and continuously evolving alongside our products.
Responsibilities
- Create and Maintain Documentation
- Write review publish and maintain customer-facing and platform documentation such as service descriptions tutorials how-to guides and reference manuals.
- Review and approve merge requests in git and GitLab as part of the documentation workflow.
- Work with stakeholders across programs to align documentation with our style guide and maintain quality standards.
- Analyse user needs and tailor documentation to improve usability and product adoption.
- Gather information from technical stakeholders to accurately describe features and use cases.
- Engage hands-on with the product to verify technical accuracy and ensure clarity in documentation.
- Plan and Coordinate Documentation Deliverables
- Develop and manage documentation plans ensuring timelines are met.
- Coordinate with internal teams to collect information and feedback.
- Oversee documentation deliverables from inception through to publication ensuring quality and consistency.
- Collaborate with operations and other technical stakeholders through Change Approval Boards to align documentation with product releases.
- Develop and Improve Documentation Processes
- Create user-friendly and accessible documentation for a range of technical audiences.
- Update content to reflect product updates and enhancements.
- Recommend and implement improvements to documentation tooling and processes.
- Promote and enforce best practices templates and style guides for all documentation activities.
- Quality Assurance for Technical Documentation
- Conduct usability testing to ensure documentation is clear and effective.
- Ensure all documentation adheres to organizational and industry standards.
Requirements
- Minimum 2 years experience as a Technical Writer in a software or technology environment using a docs-as-code approach.
- Hands-on experience with git for version control review and publishing.
- Proficiency in Markdown (or a similar markup language) using tools like VS Code or JetBrains.
- Excellent written and verbal communication skills in English (C1 level or higher).
- Understanding of software development practices and methodologies.
- Strong technical understanding of cloud-native PaaS technologies such as:
- Kubernetes CI/CD GitOps Secrets Management
- Relational/NoSQL Databases Kafka Message Brokers
- Experience creating visual documentation assets (diagrams screenshots etc.).
Preferred Experience
- Experience writing for application developers.
- Experience using Docusaurus MkDocs or similar static site generators.
- Certifications in cloud or cloud-native technologies.
- Familiarity with Agile methodologies and tools (Scrum SAFe JIRA Confluence).
- Fluent German and English language (C1 or above).
Eligibility
- Residency in the EU EEC UK or Switzerland is required.
Benefits
As a freelancer / contractor with us you will enjoy flexible working hours and the freedom to choose your own projects. Our platform provides access to exciting opportunities across industries and supports your professional development. Youll benefit from competitive pay and a dedicated support team to assist you with any questions you may have.
Work independently and leverage our strong network to achieve your professional goals.
Company Industry
IT Services and IT Consulting
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
