Instructional Designer – Risk Operations (Hybrid)
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1 Vacancy
Job Summary
Instructional Designer - Risk Operations
Position Overview
Location: Draper UT (Hybrid - 3 days in office: Monday Tuesday Thursday)
Experience Level: Mid-Senior (5 years required)
Work Schedule: 8:00 AM - 5:00 PM MST
Employment Type: Contract
Compensation: $35/hour
Positions Available: 1
Note: This role requires local candidates only. Relocation assistance and visa sponsorship are not available.
About the Role
Were seeking an experienced Instructional Designer to design develop and maintain impactful learning programs that support our Risk Operations this role youll partner with stakeholders across departments to create engaging effective training solutions that drive performance and close critical skill gaps.
This is a hands-on position where youll manage multiple projects independently translate complex technical content into digestible learning experiences and use data to continuously improve training outcomes.
Key Responsibilities
Learning Design & Development
Design develop and maintain learning programs and materials supporting all Risk Operations departments
Create content for both digital and in-person delivery including future trainer-led opportunities
Ensure all training materials align with company brand guidelines and deliver cohesive learner experiences
Translate complex technical content into structured engaging and digestible learning experiences
Design clear learning objectives assessments and activities that support skill development and behavior change
Strategic Partnership & Stakeholder Management
Partner with department stakeholders to define learning goals objectives and success metrics
Collaborate with subject matter experts (SMEs) to ensure content accuracy and relevance
Build strong cross-functional relationships to align learning objectives with business priorities
Evaluate training requests to ensure alignment with business needs and operational value
Project Management
Manage multiple instructional design projects simultaneously with clear priorities and timelines
Work independently with initiative and accountability using minimal supervision
Balance workload effectively while coordinating with teammates and SMEs
Contribute to scalable design practices templates and processes
Measurement & Continuous Improvement
Track and report on key learning metrics learner engagement and training effectiveness
Use data and feedback to continuously improve learning programs and outcomes
Maintain awareness of operational goals performance metrics and compliance priorities
Design programs that address learner needs use cases and operational realities
Collaboration & Knowledge Sharing
Share best practices to strengthen training and development capability within Risk Operations
Facilitate or deliver training sessions when needed
Coordinate efforts to deliver consistent high-quality training experiences
Interview Process
This position will involve multiple interview rounds (2-3 one-on-one interviews) with key stakeholders and team members.
Requirements
Required Qualifications
Must-Have Experience & Skills
5 years of instructional design experience
Expert knowledge of Adult Learning Theory and instructional design models (ADDIE SAM)
Proven experience with e-learning design and development
Technical proficiency with:
o Asana (project management)
o Docebo (LMS)
o Articulate Rise 360 and Storyline
o Canva
o Adobe Creative Cloud
o Graphic design principles
Core Competencies
Strong understanding of adult learning principles and blended learning strategies
Ability to translate complex or technical content into engaging learning experiences
Experience designing learning objectives assessments and activities that drive behavior change
Data-driven approach to measuring training effectiveness and learner engagement
Excellent stakeholder management and communication skills
Strong project management capabilities with ability to manage multiple priorities
Understanding of operational goals performance metrics and compliance priorities
Work Environment
Team Structure: Direct collaboration with 2 L&D teammates and 3 QA analysts
Work Model: Hybrid schedule requiring 3 days in office (Monday Tuesday Thursday)
Autonomy: High degree of independence with accountability for project outcomes
Tools & Systems: Asana Docebo Articulate 360 suite Canva Adobe Creative Cloud
Benefits
What Makes This Role Unique
This position offers the opportunity to make a direct impact on Risk Operations performance by creating meaningful learning experiences that drive confidence competence and measurable results. Youll work with a collaborative team while maintaining autonomy over your projects and youll have the tools and support needed to deliver best-in-class training solutions.
We are an equal opportunity employer committed to building a diverse and inclusive workplace.
Required Skills:
Required Qualifications Must-Have Experience & Skills 5 years of instructional design experience Expert knowledge of Adult Learning Theory and instructional design models (ADDIE SAM) Proven experience with e-learning design and development Technical proficiency with: o Asana (project management) o Docebo (LMS) o Articulate Rise 360 and Storyline o Canva o Adobe Creative Cloud o Graphic design principles Core Competencies Strong understanding of adult learning principles and blended learning strategies Ability to translate complex or technical content into engaging learning experiences Experience designing learning objectives assessments and activities that drive behavior change Data-driven approach to measuring training effectiveness and learner engagement Excellent stakeholder management and communication skills Strong project management capabilities with ability to manage multiple priorities Understanding of operational goals performance metrics and compliance priorities Work Environment Team Structure: Direct collaboration with 2 L&D teammates and 3 QA analysts Work Model: Hybrid schedule requiring 3 days in office (Monday Tuesday Thursday) Autonomy: High degree of independence with accountability for project outcomes Tools & Systems: Asana Docebo Articulate 360 suite Canva Adobe Creative Cloud
Required Education:
All Education levels
Company Industry
IT Services and IT Consulting
Key Skills
- System Design
- Classroom Experience
- Learning Technology
- Instructional Design
- Adult Education
- SCORM
- LMS
- Training & Development
- Adobe Dreamweaver
- Adobe Captivate
- Curriculum Development
- Web Accessibility
