WIC Administrative Assistant

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About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 1100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services community programming and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation engagement and health equity HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

Position Overview:

Under the supervision of the WIC Assistant Director the WIC Administrative Assistant performs clerical duties is responsible for administrative support to the WIC Program and maintains and audits fiscal inventory. Responsibilities also include assisting WIC sites with client services on occasions. The WIC Administrative Assistant works closely with the WIC Director and the Program Coordinators.

Duties & Responsibilities:

• Orders and maintains office supplies for the administrative office and WIC sites and maintains store room in an orderly manner.
• Oversees and manages formula inventory in TXIN and coordinates formula donations.
• Compiles WIC clinics EBT Weekly/Monthly Reports and manages EBT card inventory.
• Oversees and distributes interdepartmental office mail daily and collects and forwards voter registration cards to Harris County Tax Assessor Collector & Voter Registrar office.
• Handles telephone inquiries and directs calls to appropriate staff.
• Participates in annual administrative audits and completes fiscal audits bi-annually as required by Health and Human Services Commission (HHSC).
• Enters and retrieves data on various software programs used by WIC. Oversees and manages fiscal inventory/maintains WAMS (WIC Asset Management) inventory database.
• Provides training to new staff related to WIC food benefits and provides technical assistance to clinic staff relating to minor computer problems or changes in procedures and Provides training to new staff related to WIC food benefits.
• Assists in handling inquiries from other WIC Agencies and State regarding client information and helps resolve problems relating to transfers and Dual Participation. -Assists with client services at the WIC sites when needed.
• Other duties as assigned.

Education:

Experience:

Knowledge Skills and Abilities:

• Excellent communication skills (verbal & written).
• Ability to demonstrate good judgment when needed to resolve any client concerns.
• Ability to maintain effective working relationships and foster teamwork in a diverse environment.
• Ability to identify customer needs and expectations and respond in a timely and effective manner.
• Ability to assist WIC sites with client services
• Ability to provide technical assistance to staff with day-to-day minor computer problems is desirable.

Core Competencies:

• Ability to obtain and filter information identify and address key issues relevant to the achievement of strategic organizational goals
• Exceptional project management skills to manage a variety of projects simultaneously
• Positively influence all levels within the organization to drive change and enable effective coordination
• Ability to create strong positive working relationships
• Previous experience building and managing high performance teams
• High-level of flexibility in fast-paced environments
• Must be a Systems-level thinker
• Proactive self-motivated and mission-driven
• Progressive intrapreneurial leadership style to enable systemic change

Leading Change

• Creates strategic change within and outside the organization to meet organizational goals
• Develops new insights into situations encourages new ideas and innovations
• Takes a long-term view and builds a shared vision with others acts as a catalyst for organizational change
• Deals effectively with pressure; remains optimistic and persistent even under adversity.
• Recovers quickly from setbacks

Leading People

• Fosters an inclusive workplace where equity diversity and individual differences are valued and leveraged to achieve the vision and mission
• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
• Fosters and inspires team commitment spirit pride and trust. Facilitates cooperation and motivates team members to accomplish group goals.
• Holds self and others accountable for measurable high-quality timely and cost-effective results
• Anticipates and meets the needs of internal and external customers
• Makes well-informed effective and timely decisions

Building Coalitions

• Develops networks and builds alliances collaborates across boundaries to build strategic relationships
• Identifies external and internal politics that impact the work of the organization

Interpersonal Abilities/Personal Characteristics

• Treats others with courtesy sensitivity and respect
• Behaves in an honest fair and ethical manner and models high standards
• Assesses and recognizes own strengths and weaknesses

Communication

• Communicates clearly effectively and persuasively both orally and in writing
• Writes in a clear concise organized and convincing manner for the intended audience

Diversity Equity Inclusion

• Encourage a respectful and collaborative work environment that recognizes and celebrates diversity equity and inclusion
• Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
• Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
• Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program

NOTE:Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentationbutONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.

Education:

Experience:

Language:

General Information

Position Type and Typical Hours of Work:

• Full-Time Grant-funded
• Days and hours of work are typically Monday through Friday from 8:00am to 5:00pm.
• Must be willing to flex work hours when required including weekends.
• Able to travel within Harris County as needed.

Work Environment:

Physical Demands:

Work Location: