Customer Team Lead (Immunology & Neuroscience)

Job Description Summary

Job Description

Key Responsibilities:

• Accountable for delivering on the national TA sales market share targets in a profitable way via efficient and careful usage of resources budgets.
• Leads motivates and develops a team of Customer Managers (CMs) ensures winning mindset and excellence in execution.
• Co-creates and executes territory cycle plans based on TA sales medical and marketing strategy to ensure impactful promotional and marketing activities effectively executed by field force supports events and congresses.
• Monitors market trends sales and product performance competitor activities tracks KPIs conducts regular reviews against plans and takes corrective action as required. Ensures CRM data quality and reporting discipline.
• Manages key customer relationships with thought leaders regional or national opinion leaders.
• Develops the Customer manager team via training coaching performance reviews fosters capability-building to ensure they are well-equipped with up-to-date product knowledge communication skills and omnichannel selling techniques.
• Cross-functionally collaborates with Marketing Business Excellence & Execution Medical Market Access etc.
• Always seeks innovative commercial solutions and business opportunities. Ensures alignment to all Ethics Risk & Compliance policies and manage key processes.

Essential Requirements:

• Education: Masters degree in business life sciences or health-related field.
• Min. 35 years of experience in sales key account management or commercial from pharma (Rx).
• Proficient Hungarian and English both written and spoken.
• Strong communication coaching and performance management skills.
• Data-driven mindset; proficiency with CRM and Excel/BI tools.
• Valid drivers license travel readiness for efficient field time all over the country.
• Scientific conversation capability.

Desirable Requirements:

• Previous people leadership experience.

About Novartis Hungary:

Novartis is a leading pharmaceutical company renowned for its Hungary we pioneered the introduction of advanced cell and gene therapies. Our commitment to research and development spans a wide range of therapeutic areas including oncology chronic conditions and rare diseases. We take pride in being a proactive partner contributing to the advancement of healthcare solutions.

As a global pharmaceutical leader headquartered in Switzerland Novartis is among the largest pharmaceutical companies in Hungary. Our mission is to lead in delivering innovative medicines to patients across the country. We are dedicated to fostering a dynamic work environment that promotes personal development and professional growth.

Commitment To Diversity & Inclusion:

We are committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired