Job Description
We are seeking a Customer Service Assistant to join our team in Austin TX. This role is ideal for someone who thrives in a fast-paced environment communicates with confidence and is motivated to help customers receive outstanding support. You will be a key contributor to ensuring smooth operations and efficient resolution of inquiries.
Responsibilities
Provide timely and professional assistance to incoming customer inquiries.
Manage customer requests through phone email and other internal communication channels.
Maintain accurate records of interactions and follow up as needed.
Collaborate with internal teams to ensure customer satisfaction and efficient workflows.
Support daily administrative tasks and contribute to process improvements.
Ensure all interactions align with company standards and customer-centric values.
Qualifications :
Qualifications
Strong verbal and written communication skills.
Ability to stay organized and manage multiple tasks at once.
Problem-solving mindset with a proactive approach to service.
Comfortable working independently and as part of a team.
Reliable adaptable and committed to delivering high-quality work.
Additional Information :
Benefits
Competitive salary of $46000 $50000 annually.
Professional development and growth opportunities within the company.
Skill-building in communication customer relations and operations.
Supportive team environment with clear pathways for advancement
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more