Workforce Solutions Manager

WCG International Consultants Ltd.

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Toronto ON

Travel Expectations: Regional travel as required

About the Role:

Like WCG you believe in the power of work. You understand that meaningful employment can transform lives and communities. At WCG were looking for a Workforce Solutions Manager who shares our passion for creating inclusive sustainable employment pathways especially for those facing barriers to work.

As the Workforce Solutions Manager you will be responsible for developing nurturing and maintaining an ecosystem of industry partnerships that lead to long-term employment opportunities for job seekers. You will play a pivotal role in connecting WCG with major infrastructure projects across the City of Toronto as well as local trades union leads to create sector-specific pathways that promote diversity equity and inclusion.

What youll do

Achieve/exceed customer service standards ensuring customer calls and emails are answered and assistance provided during the first call
Provide exceptional customer service and professionalism to our employer and community partners and referrals
Place a high priority on building a reputable employment program through positive interactions commitment to best practices upholding network values and delivery of quality services
Develop a strong understanding of WCGs contract guidelines policies and process
Support the execution of events that engage employers/sectors and unions to support them in meeting their labour market needs including hiring events roundtable discussions information sessions and seminars
Provide a range of centralized Employer support services to WCG and its Service Providers staff clients employers and other collaborators (both inbound and outbound)

Qualifications :

What you bring

Working knowledge and experience in providing workforce development information to employers; assessing employer needs and recommending appropriate supports and local resources
Experience working in an outcomes / target-based environment
Strong customer service and relationship management skills with a proven sales aptitude
Strong digital literacy skills including Microsoft Office Suite especially Excel and Word
Excellent administrative and organizational skills; ability to prioritize
Excellent interpersonal skills coupled with strong verbal communications skills comfortable presenting information in group settings
Proven event management skills
Ability to work independently with limited supervision as well as work within a team
Knowledge of local labour market trends
Excellent group facilitation skills
Results driven with creative approach to idea generation and problem solving
Ability to working in fast paced environment with changing workloads
Employment conditional on criminal record check
Bilingual (English and French) preferred (mandatory for Ottawa that resource be functional in both official languages)

For complete job requirements see the full Job Description here.

Additional Information :

What we offer

Competitive salary of $80000 to $90000 per year
Comprehensive and flexible health and dental benefits
Ongoing learning and development opportunities
Generous time off policy to encourage work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork

ICWCGEOOTT

#LI-Hybrid

Diversity Equity Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canadas diverse population. We actively work to attract develop and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible barrier free recruitment and selection process. If contacted for an employment opportunity please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you dont quite have the above credentials but feel passionate about this role and your ability to do it successfully please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Remote Work :

Employment Type :

Full-time

Location: Toronto ONTravel Expectations: Regional travel as required About the Role: Like WCG you believe in the power of work. You understand that meaningful employment can transform lives and communities. At WCG were looking for a Workforce Solutions Manager who shares our passion for creating inc...